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Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Pets Best
By: Marilynn Gardner
GO WITH TRUPANION; RUN FROM PET SECURE
So many flaws with this Insurance company, it's hard to know where to begin. GO WITH TRUPANION! If you do not take out the best Pet Secure Program #4, you are wasting your money. With Pet Secure #3 or less. They will only do one knee or one shoulder or one leg/year, up to a minimal amount in surgery; costs are much higher now. Your dog will have to wait until the next year to have the other one done if it fails in the same year or you will have to pay in full yourself. They reduce you to 50% as soon as your dog gets sick and needs surgery, etc. If you move up in the plan to the next level, anything done prior on a lower plan, is considered pre-existing and will only get covered for the previous plan amount. My Frenchie got sick, (on Plan #4), needed diagnostics, surgery, chemo infusions and medication, aside from any blood work and re-evaluations. They cut his 80% down in the middle of his treatment and he is only 7 years old, surgery before his 7th birthday. Sure they won't reduce you, if you hardly use them and continue to pay them the higher Premiums for a higher Plan. Don't go with this company. I'd rather pay a bit higher Premium and maintain 90% coverage with TRUPANION forever!!!!! THIS COMPANY DID NOT EVEN WARRANT GETTING A ONE STAR RATING IN MY BOOKS. SHAME ON THEM. BUT THEY MAKE YOU RATE THEM OR WILL NOT POST. TAKES FAR TOO LONG TO GET PAID, AS WELL!!! Their Underwriters are horrendous
Insurer: Petsecure
By: Gail
Best customer service experience
I could not recommend Lemonade enough to anyone looking for pet insurance. The customer service has been wonderful and the claims process is very straight forward.
Insurer: Lemonade
By: Cydnie
Very quick response
Very quick response
Insurer: Trupanion
By:
Very friendly and positive experience
Very friendly and positive experience
Insurer: Trupanion
By:
Great Customer Service
Very easy to sign up and the person helping made it very simple. He was very knowledgeable and provided me with all options
Insurer: Trupanion
By:
Until now it would have been a firm 10.
Until now it would have been a firm 10. My recent claim was denied for no good reason.
Insurer: Trupanion
By:
Trupanion is fast and efficient and always supportive.
Trupanion is fast and efficient, and always supportive.
Insurer: Trupanion
By:
Trupanion has been very responsive with settling claims and answering questions.
Trupanion has been very responsive with settling claims and answering questions. My veterinarian had a policy with Trupanion for her pets and suggested I look into doing the same. I'm glad I did. With the cost of pet care they have made visits to the veterinary office financially manageable.
Insurer: Trupanion
By: