154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,319 reviews

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Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 03, 2023

Taking care of Kimber

This is my first dog covered by insurance and by far we have felt so supported with Trupanion. Feels like you care about our girl as much as we do.

Insurer: Trupanion

By: Tracey

Useful
Verified January 03, 2023

Tina was extremely friendly and professional and guided me through the process of submitting a claim.

Tina was extremely friendly and professional and guided me through the process of submitting a claim.

Insurer: Trupanion

By: Susan

Useful
Verified January 03, 2023

Trupanion completes my claims so fast.

Trupanion completes my claims so fast.

Insurer: Trupanion

By: kelly

Useful
Verified January 03, 2023

We love Trupanion!!

We absolutely LOVE Trupanion!!! We’ve had animals of all kinds in the last 25 years, but never purchased pet insurance. Our sweet Shepsky rescue, Nala, has had a few issue in her first 2 years of life that we most definitely wouldn’t have been able to afford if it weren’t for Trupanion. We tell everyone we know to go with you guys. Thank you for such amazing customer service!!

Insurer: Trupanion

By: Gidget

Useful
Verified January 03, 2023

Best pet insurance

Because the staff at Trupanion are so helpful

Insurer: Trupanion Canada

By: Cheryl

Useful
Verified January 03, 2023

KathrynMotolko

Good and speedy experience although still waiting to hear about my other dogs claim, that was submitted at the same time. Galen is his name.

Insurer: Trupanion Canada

By: Kathryn

Useful
Verified January 03, 2023

Enrolment process

The step by step instructions were clear

Insurer: Trupanion Canada

By: Georgina

Useful
Verified January 03, 2023

Outstanding customer care, Mallory was very helpful

Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and can’t solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.

Insurer: Furkin

By: Jess

Useful
Verified January 03, 2023

Good online support

The claims was very easy and I didn't wait to get the cheque. I was very pleased with the online service. I will highly recommend PHI Direct.

Insurer: PHI Direct

By: Eric

Useful
Verified January 03, 2023

Quick claims

Claim process is quite simple and was pretty quick. It went to my account in a few days. No hassle. I was skeptical first but now I'm completely relaxed because it's genuine. Thank you. I would hesitate to recommend to other pretty owners and share my positive experience.

Insurer: PHI Direct

By: Raymond

Useful

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