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Taking care of Kimber
This is my first dog covered by insurance and by far we have felt so supported with Trupanion. Feels like you care about our girl as much as we do.
Insurer: Trupanion
By: Tracey
Tina was extremely friendly and professional and guided me through the process of submitting a claim.
Tina was extremely friendly and professional and guided me through the process of submitting a claim.
Insurer: Trupanion
By: Susan
Trupanion completes my claims so fast.
Trupanion completes my claims so fast.
Insurer: Trupanion
By: kelly
We love Trupanion!!
We absolutely LOVE Trupanion!!! Weâve had animals of all kinds in the last 25 years, but never purchased pet insurance. Our sweet Shepsky rescue, Nala, has had a few issue in her first 2 years of life that we most definitely wouldnât have been able to afford if it werenât for Trupanion. We tell everyone we know to go with you guys. Thank you for such amazing customer service!!
Insurer: Trupanion
By: Gidget
Best pet insurance
Because the staff at Trupanion are so helpful
Insurer: Trupanion Canada
By: Cheryl
KathrynMotolko
Good and speedy experience although still waiting to hear about my other dogs claim, that was submitted at the same time. Galen is his name.
Insurer: Trupanion Canada
By: Kathryn
Enrolment process
The step by step instructions were clear
Insurer: Trupanion Canada
By: Georgina
Outstanding customer care, Mallory was very helpful
Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and canât solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.
Insurer: Furkin
By: Jess
Good online support
The claims was very easy and I didn't wait to get the cheque. I was very pleased with the online service. I will highly recommend PHI Direct.
Insurer: PHI Direct
By: Eric
Quick claims
Claim process is quite simple and was pretty quick. It went to my account in a few days. No hassle. I was skeptical first but now I'm completely relaxed because it's genuine. Thank you. I would hesitate to recommend to other pretty owners and share my positive experience.
Insurer: PHI Direct
By: Raymond