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Beware…
I completely regret changing my dogs insurance to FIGO. If I had known that FIGO would refuse to reimburse expenses such as allergy shots and ear treatments, which my previous insurance covered, under the claim that they are “pre-existing conditions, I NEVER would have switched. If I could give zero stars I would. It’s not transparent or enough to claim that the “pre-existing” language is in their policy/paperwork. FIGO should be more transparent and clear an out the fact they won’t reimburse for ANY procedure your dog received prior to getting their insurance “coverage”. FIGO SUCKS!
Insurer: Figo
By: Karen
So Glad I Switched to Prudent Pet!
From the very start, I've been impressed with Prudent Pet, and I'm so thankful I found them! I had to take my little guy to the vet because he was having problems with an eye infection. I live on a fixed income, and when I paid the bill, my bank balance fell to an anxiety-inducing low. I submitted my claim to Prudent Pet that same day. The process was simple and quick, and so was the response time! I received my reimbursement check quickly! Customer service is also extremely helpful and empathetic. This is a company that truly seems to care about pets more than they care about profits. They help me make sure my little Shih Tzu can get the medical help he needs when he needs it, and they give me peace of mind.
Insurer: Prudent Pet
By: Paula Owens
Friendly and helpful customer service.
Friendly and helpful customer service.
Insurer: Spot
By: Dawn
First claim through Trupanion
Quick and easy. No surprises
Insurer: Trupanion Canada
By: Nicholas
Thoughts
The representative was awesome. The lack of a rating of 10 was the encouragement to sign up before revealing the cost of the insurance.
Insurer: Trupanion Canada
By: Gerry
Best policies
Haven't used it yet but Furkin seems to have the best policy
Insurer: Furkin
By: Jean
Good support
Adding my new pet to my current policy was very quick and easy!
Insurer: Furkin
By: Marissa
Good prices and service!
Excellent service and reasonable price. Thank you!
Insurer: Furkin
By: Silvana
Excellent support
Excellent contact
Insurer: Furkin
By: Marlene
Helpful team
Had a great experience! I had fraud on my bank account with another bank and my payment as a result didn't go through I called and took 2 min to fix everything! Amazing !
Insurer: PHI Direct
By: Kelly