219,585+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,585 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,187 reviews

4.9
Fetch

5,574 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,020 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 11, 2026

adoro claims experience

I filed a claim and within one hour my claim refund was in my bank account, this is the fastest turnaround time I have ever seen from any company. I am so glad that I chose my dog's insurance through Adoro.

Insurer: Adoro

By: Linda

Useful
Verified May 10, 2026

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Insurer: MetLife

By: Abigail Iglesias

Verified May 10, 2026

Claim was covered quickly

Claim was covered quickly. Very appreciative of the appeal process.

Insurer: Trupanion

By: Jerry

May 10, 2026

Called to get help sending in claims…

Called to get help sending in claims and was basically told to go on line and down load them . I do not have the ability to do that.

Insurer: Embrace

By: Kevin Mccauley

Verified May 10, 2026

Easy process and great offer

Easy process and great offer

Insurer: ASPCA

By: Pamela Oleary

Verified May 10, 2026

The claim process was so easy and there…

The claim process was so easy and there was such a quick turnaround time from submitting the required documents to a claim decision. The explanation of benefits provided a detailed breakdown of what was covered. I recommended MetLife to others for their pets.

Insurer: MetLife

By: Beth

May 10, 2026

Sometimes, be less of a business.

We lost our dog to kidney disease 10 days ago. Trupanion sent an email saying they would refund the premium I paid for May. I thought this was a really nice thing to do for a grieving pet owner who has been paying Trupanion premiums for over 15 years. The refund difference would have been under $40 . Turns out they only prorated the premium and charged me for 5 days. I'm only getting a partial refund. I called customer service and got a "this is how it works" explanation at least 4 times. 15 years+ ago I find this business that tries to give the impression that they care about pets, is mostly interested in the money. And they're expensive. I enrolled my dog as a puppy but as my dog aged the premiums went up and at the end I was paying over $200 a month. So you can see how that $40 would effect a multi million dollar company's bottom line. I had been with this company for so long and I thought they really had some empathy for people who lost their pets but ultimately, that's not the case. I will not refer anyone to Trupanion again. I hear Nationwide has pretty good rates and generous coverage.

Insurer: Trupanion

By: Dayton Brown

Verified May 10, 2026

$25,000 in claims and they didn’t blink.

I have a pug and lab mix that are 12 years old. I would have lost the pug (Penelope) a number of years ago after she suffered a broken nose. $22,000 dollars in bills and I only had to pay around $5k. My recent visit was for my normally healthy lab mix (Gus). This was a gastrointestinal issue and, once again, Trupanion was there to insure he was given the best of care. I always know my furry kids are well protected with Trupanion in their corner. Your claims process is seamless and straight forward and your friendly staff always provided me with assurance we would be taken care of.

Insurer: Trupanion

By: Russell

Verified May 10, 2026

Premiums aren’t cheap

The premiums are expensive, the deductibles are OK. Mostly the rating is for ease of submitting claims. They are usually paid within 10-14 days.

Insurer: MetLife

By: customer

Verified May 10, 2026

We love Metlife Petlife

Met life has been great for my pup, Carmela Marie. It is very expensive to have your dog properly vaccinated and spayed - it's nice to get some money back! We call her insurance, Petlife.

Insurer: MetLife

By: Stephanie Sylvia

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