210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is always there for our dog
Trupanion is always there for our dog! Easy to work with, and quick to pay!
Insurer: Trupanion
By: Diane
MetLife Pet Insurance Claim Review
MetLife’s claim insurance is easy to navigate and takes less than 5 minutes to submit. MetLife is true to their promise of reviewing the claim in 3-5 business days and is very responsive. My claims have always been reviewed and closed within the timeframe promised. Thank you, MetLife!!
Insurer: MetLife
By: Irene Sharp
ITS EASY AND WORTH IT
GOT INSURANCE FOR OUR FURRY FRIENDS. less THAN YOU THINK WHEN AT THE PET EMERGENCY ROOM!
Insurer: MetLife
By: Charles Joiner Jr
COMPANY FEELS LIKE THEY'RE SCAMMING YOU.
Awful customer service. They deny your claim. Then you call and they go 'oh that was just an automated denial' It's like no human actually reads your claims. It's just scanned. So if you have them you HAVE to call them. Meanwhile my other dog insured by another company sends us a check immediately.
Healthy Pet - Happy Life
We had another pet insurance company that was horrible. So happy we changed to Pets Best. The claim process is very easy and the response time is swift. I Love this company.
Slow and often unwilling to process claims. Difficult to get help
I recently switched from another insurer. I have found pets best to be very slow and unwilling to process claims. They will close out your claim and not pay it if they do not receive the medical records. It is very difficult to get someone on the phone to help. Other pet insurers will not insist on so much documentation to process claims and are easier to reach by phone and email. Look else where, this is not a well run insurance.
Insurer: Pets Best
By: immediatepark
Representative was knowledgeable about…
Representative was knowledgeable about small dog which I have. Made sure I had the coverage I need.
Insurer: Nationwide
By: Sabrina
Preexisting Conditions
The thought that I may not be able to get your insurance because my dog has a preexisting condition - she will have other issues, and my experience with her recent bout with GI issues has prompted me to realize I need more than wellness, which I already have
Insurer: Nationwide
By: customer
Annoying
I signed up through my employer. Then they wanted medical records for my 4 year old dog. I said that was too difficult for pet insurance. Then they responded and said don’t worry about the medical records but I had already purchased elsewhere. Oh and you’re still emailing me.
Insurer: Nationwide
By: customer