216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company
Sent in my bill and reimbursement paid with in 3 days.
Insurer: MetLife
By: Nancy Labrie
Quick and easy claims process
Quick and easy claims process
Insurer: MetLife
By: customer Lyn
Good communication on the status of my…
Good communication on the status of my claim.
Insurer: Fetch
By: Monica
MetLife is very clear on documents…
MetLife is very clear on documents needed to process a claim. We were reimbursed for our dog’s TPLO surgery within days. This made a very stressful situation much easier!
Insurer: MetLife
By: Katie
Wonderful first experience with pet…
Wonderful first experience with pet insurance. I hadn't bought it for my previous pets, but I finally did for my rescue bulldog because I knew he could have some costly expenses throughout his life. I did some research and ultimately chose ASPCA because of other peoples' good experiences and their fair rates (as I'm on a budget). They process claims quickly, pay fast, and I haven't had any bad experiences so far. I recommend!
Insurer: ASPCA
By: Lauren Valko
Very down to earth user interface with…
Very down to earth user interface with clear and honest breakdown of coverage for optimal customization. Grateful to have came across you.
Insurer: Sonnet
By: Yutong Ge
You make submitting claims easy.
You make submitting claims easy.
Insurer: MetLife
By: Joanne
Customer service is the best
Customer service is the best. They listen and try and help with positivity and compassion.
Insurer: Fetch
By: MV
Always fast and efficient
Always fast and efficient. I actually like working with an insurance co...now if only medical was as simple.
Insurer: MetLife
By: Rena Ramirez
Price Hike and Poor Customer Service: Might want to shop around
In April of 2025 I purchased a policy with this company, online. The deductible for the plan was 1000. Since purchasing the plan I have not filed a claim and have made all my monthly payments on time. My monthly premium for a 2 yr old HEALTHY dog started at 78.47. I recently rec'd noticed that the premium was raising to 101.48. I went online to cancel the policy and found that I would not be able to cancel the plan online and would need to email the company or call them. I sent an email from my work email [first name.last name@employer] including ALL the information needed to cancel the policy, stating reason of canceling excessive increase in premium. I was informed that they would not be able to cancel without and email from my personal email account. All this to say: Shop around you can find the same coverage or better for less AND beware that canceling any policy can be a bit of a nuisance.
Insurer: Trupanion
By: laura