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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Extremely fast customer service
Very fast and reviewing and processing claims! Pleased with our experience with MetLife Pet
Insurer: MetLife
By: customer
My dog had unexpected surgery and the…
My dog had unexpected surgery and the bills were so expensive. But with Fetch Pet Insurance I was able to get a peace of mind and the claim team was awesome! They provided follow up on my claims and I received payments within a few weeks! I am so happy with the service I received! Thank you!
Insurer: Fetch
By: Ralonda Dabney
Very prompt and compassionate.
Very prompt and compassionate.
Insurer: Trupanion
By: Jennifer
All of my experiences have been…
All of my experiences have been excellent! Easy with a peace of mind ! I had an opportunity to work with customer service and they were friendly and went the extra mile !
Insurer: Fetch
By: Christyne
Great claims process
I have submitted multiple claims and had very quick responses. When I didn't provide enough information, Embrace was able to contact my vet and get what they needed without me being involved. I have been impressed with the ease of the claims process.
Insurer: Embrace
By: Erika
Outstanding service and ease with…
Outstanding service and ease with direct deposit - and some vets can be paid directly
Insurer: Trupanion
By: Dr. Nora Triola
I had to make multiple phone calls for…
I had to make multiple phone calls for the issue; however, every one of the agents was patient, knowledgeable, and helpful.
Insurer: Embrace
By: PATRICIA DOUGHERTY
Prompt Service
Prompt Service. Claims usually paid within 24-36 hours.
Insurer: Trupanion
By: B. Williams
Responses in a timely matter via email
Responses in a timely matter via email. People I have spoken to over the phone are caring and knowledgeable.
Insurer: Trupanion
By: customer