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Years of great coverage from Pets Best!
Pets Best has been providing coverage for my 2 dogs, Tank and Speedy, for about 3 years. We are thankful we chose to enroll with Pets Best because soon after, both of our pets developed health issues that require ongoing medical care. Their website is convenient for viewing coverage details such as formulary medications and it is also a breeze to use. Submitting claims online or by using the Pets Best app is also quick and convenient. I was especially impressed by Pets Best's communication several years ago when I submitted a claim and they were experiencing some delays in processing all claims. Pets Best sent a letter to notify me that they were experiencing this temporary delay and gave me a timeframe I could expect for them to manage my claim. I appreciated their forward communication in an effort to circumvent my frustrations about the delays.
Insurer: Pets Best
By: Shara Brown
Best customer service
The representative was patient and quite helpful.
Insurer: Embrace
By: Margaret Hockaday
Claims improved 100%
Last year, claims took an unusually long time to payout. Thus year, my claim was completed in a week. Going in the right direction now guys!
Insurer: Pets Best
By: Clancy Kress
Nice an easy transaction
Nice an easy transaction. App works great and time to process seemed reasonable. Cheers
Insurer: Embrace
By: Anthony Silva
Pets Best is a Life Saver
I have had the most pleasant customer experience using Pets Best for 2 separate dogs over 3 years. The claim process is easy and the app is easy to use as well. Their communication is excellent and the explanation of benefits documents are always thorough. I can not recommend this insurance company enough.
Insurer: Pets Best
By: Jennifer
Was pretty easy to enroll except having to hit a dollar amount each time to see what premium was. Be easy to have a table available to look at.
Easy and well explained
Insurer: Trupanion Canada
By: Rebecca
Excellent service and insurance plans
Extremely easy to sign your pet up. Friendly consultants. When I called to ask about certain coverage, the consultant was extremely helpful. Easy to use the App for submitting a claim. Quick result once the claim was submitted.
Insurer: Trupanion Canada
By: Bryanna
Responsive excellent customer service.
reviews and recommendations
Insurer: Trupanion Canada
By: Jean-Marc
Fantastic company! A rarity in insurance
Very easy to enroll reasonable price knowledgeable staff
Insurer: Trupanion Canada
By: Mabel
Catherine was very helpful and knowledgeable
When speaking to Catherine yesterday she was very helpful and knowledgeable..She answered all the questions I had at this time. I appreciate her helpâ¦setting up my little Busters Policy⦠Thank you
Insurer: Furkin
By: Cindy