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Unable to truly rate
Unable to truly rate because I've not used it yet. Was easy to sign up, but I purchased the policy for the "just in case" I may need it later for my fur baby which is getting older. I can handle the usual vaccines and check ups, but bought the policy for anything major.
Insurer: ManyPets
By: Wanda
Emergency vet bill while on Vac
While out in vacation I had my dog at a kennel and was informed of an issue with my dog with blood in stool and showing other symptoms similar to a colon torsion he suffered in 2018. I had the kennel take him to an emergency vet and my pup was treated. It was an unexpected bill of +$1700 but submitted claim the same day. Within 3 days I got reply and explanation of my cost after deductible and paying my % portion. Everything was quick and without issue.
Insurer: Trupanion
By: Rick G.
Ridiculously Expensive
Trupanion raised my monthly rate from $136.67 a month to $163.62 a month within a year even though I had no claims. I was about to insure my second new dog however I will not go with Trupanion again. If you extrapolate the costs over the lifetime of my 2 pets for say 14 years it adds up to $54.976.32 in total. Trupanion has the audacity to send you a "friendly" letter to gouge you for more money playing to your emotions about your pets. They are not in business for their customers. only for their shareholders. I don't trust Trupanion at all. I will report this to the veterinarians that I know in my community.
Insurer: Trupanion Canada
By: Terry
Find Someone Else if you care about your pets
Embrace representatives pushed and pushed for me to get a ligament and joint review for my dog within the first six months of the policy. We did because it was explained as being helpful for us. The only thing noted was mild crepitus, meaning her knees pop occasionally when tested. Fast forward two years, we have never missed a payment and never had a claim outside of wellness which is a seperate policy anyway. My dog has a ruptured ACL. Since her knees mildly popped two years ago, they are refusing to even cover the initial visit which identified it, much less the surgery she now needs. They have very unethical business practices. They only care about the bottom line and not the clients or the animals.
Insurer: Embrace
By: Erica Tjonajong
Very easy to sign up
Very easy to sign up. Customer service was great. Very helpful.
Insurer: Pumpkin
By: Pam
Dissapointing, waste of money.
We paid for insurance when my dog was 3, now years later we need the support to care for my dog, we were denied and when I spoke to customer service on the phone to ask why we were denied the man did not even understand the policy and jumbled around to try and come up with an answer. It was baffling and the only solution was to file a claim that would take 90+ days to process. What a waste of thousands of dollars.
Insurer: Pets Best
By: Stacey
Good Insurance
This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.
Insurer: MetLife
By: Kristin
Highly Recommend Healthy Paws
I was very excited to finally have a dog of my own when I brought home Hercules in January of 2022. There were so many great joys that I was not prepared for, and it’s been one of the best decisions of my life. Given how important Herc is to me, I quickly realized how important it would be to have pet insurance ready to go to ensure that I would be able to always provide him with the best care possible while managing as much of the worry that can be associated with that. Healthy Paws was recommended by a friend and quickly proved to be a top option amongst other policies that I compared it to. Submitting a claim is a very simple process once you have a copy of your pet’s medical record and invoice, and their app and website make it as simple as just a few clicks. So far the Healthy Paws team has been very quick to review and provide feedback on my claims, and I’ve been so relieved to see the things that have been covered. Their team is very thoughtful and always checking in to make sure Herc is ok and answer any of my questions. I am a very happy customer and highly recommend them to any pet owner.
Insurer: Healthy Paws
By: Michael