154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 06, 2023

Stay away from this insurance because…

Stay away from this insurance because they are the worst.Claim submitted in November 2022 still pending because they keep asking for the same records over & over for serval times. Be careful with this insurance charging thousands of dollars with your credit cards.They use preexisting condition to deny almost every claim. You will be stuck paying this bill for years to come. We got sick of their misleadingly confusing reason to deny almost all claims that we canceled then a week after our dog got sick & bills closed to $8K so they dodged another claim to deny to pay. We tried to give it another chance thinking maybe some will get covered. In the almost 2 years I’ve been with this insurance they never paid any of my claims. We took our dog 2 months ago to the ER & submitted the claim $3k & took 2 months as usual it’s denied. They take 2 months to review claim even through all the records are all provided only to deny.

Insurer: Embrace

By: Benedicto Cabusao

Verified February 06, 2023

Waiting to find a new pet insurer

Waiting to find a new pet insurer, these folks use every trick in the book to not pay our on claims. Steer clear, I will be

Insurer: Figo

By: Daithi

February 06, 2023

Embrace is top notch!

Embrace is top notch! Customer service is responsive, efficient and kind. Four paws up!

Insurer: Embrace

By: Margo McLaughlin

February 06, 2023

Insurance Claim

I wouldn’t recommend anyone to get insurance through this company… Each time I call they have a different story!!

Insurer: Embrace

By: Latasha

Useful
February 06, 2023

This process remains to be one of the…

This process remains to be one of the easiest and smoothest online claims transactions that I get to experience.

Insurer: Embrace

By: A Hughes

Verified February 06, 2023

Supposed to get a discount at checkout

Supposed to get a discount at checkout. Got know such thing. Bait and switch bs. Filing a complaint with AG.

Insurer: Spot

By: Fred Lavner

February 06, 2023

Dissatisfied Customer

I would like to say that the overall price for Furkin is very good, but the fact they don’t cover dental is absolutely ridiculous. My dog Moose has his adult canine’s growing in horizontally instead of vertically. This is due to no fault of anything we did, and the quote was refused due to it being dental work. If he doesn’t get this surgery it will cause other problems up to including cysts, which when I asked about also was not covered because it would be due to the dental issue. This poor puppy now through no fault of his own is stuck. I cannot afford to pay a $6,000 surgery and I and I am in a dilemma. I don’t have anyone that can loan me the money, and if I let it go it can cause other issues. This has caused such undue stress on me and that is so unnecessary.

Insurer: Furkin

By: Kristina

Useful
February 06, 2023

Healthy Paws Pet Insurance- Hands down best Insurance for your pet

I have had Healthy Paws pet insurance for many years for my dogs. Although insurance is only there as a safety net- when the times comes and you need it-they are always there! Different plans to fit your budget- exceptional customer service- claim process is extremely simple-reimbursement turn around time very efficient! With every claim I submit (lately there seems to be quite a bit of them) Healthy Paws gets more awesome! From unexpected surgeries to torn ACL's they have your pets best interest in mind always! I would never go anywhere else for pet insurance.

Insurer: Healthy Paws

By: Madelyn

Useful
Verified February 06, 2023

You got billing right.

You got billing right.

Insurer: Pumpkin

By: customer

Verified February 06, 2023

Super easy to use

Super easy to use. Very responsive

Insurer: Embrace

By: Nathalie Carisey

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