154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 07, 2023

Was Good at First then Became Expensive with Poor Service

Negatives: They rarely pay out anything and they get more and more expensive every year even if your pet doesn't have any conditions or issues. Their customer service is pretty poor and they don't actually care about keeping customers. They don't actually explain why they paid a claim a certain way - at least not in terms anyone outside of the insurance industry can understand. Positives: It's easy to submit a claim online.

Insurer: ASPCA

By: Rachel

Verified February 07, 2023

Affordable pet insurance

Affordable pet insurance

Insurer: ManyPets

By: customer

Verified February 07, 2023

Easy

Easy People answers and guided me Quickly and efficiently

Insurer: ManyPets

By: Jeanne Grace

February 07, 2023

Good service

The claim was easy to file and it was approved very quickly and I received the check in less than a week. I was very pleased with the service

Insurer: Lemonade

By: Nancy

Useful
February 07, 2023

Rates go up

I'm staying with Healthy Paws because I had such good service from them when I had to file a claim. That was in 2020 (three years ago). However, my monthly premium has gone up over 300% since 2020, so much that I had to lower my coverage level to afford it. Maybe it's because of my zip code, and my dog is now going on 14 years old. I just hope the rate change doesn't mean Healthy Paws was bought out by some other company that will downgrade services as a cost cutting measure.

Insurer: Healthy Paws

By: Suzanne

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Suzanne - We truly appreciate you being part of the Healthy Paws family. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase. The Healthy Paws Team

Verified February 07, 2023

I never used this insurance!

I never used this insurance! I didn't know how to use it or if it covered an appointment and it was renewed automatically! I wasn't planning on renewing. There should really be a manual on how to use the insurance.

Insurer: Figo

By: Catherine Card

Verified February 07, 2023

Recommended by vet and dog trainer

So far I have dealt with friendly representatives who are informative

Insurer: Trupanion Canada

By: Diane

Useful
Verified February 07, 2023

The best for my Furbabies

This is the second time I've had to make a claim. And I didn't even have to do anything! My vet sent it in, I got an email acknowledging it within 2 days, and a day or two later, it was paid out. I had the same experience both times.

Insurer: Trupanion Canada

By: Cathy

Useful
Verified February 07, 2023

Very helpful!

Very informative, kind gentle voice and true carrying person

Insurer: Trupanion Canada

By: Laurinda

Useful
Verified February 07, 2023

Onboarding was easy

Getting onboard was easy. Could you guys come up with an app for easy claims?

Insurer: Furkin

By: Venkat

Useful

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