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Insurer: ManyPets
By: Michelle Gargiulo
The best, most comforting coverage!
I have been very happy with Trupanion up until now. A claim has gone to appeal
Insurer: Trupanion Canada
By: Irene
Transparent and Easy Sign Up Process
I have had very good experiences with trupanion in the past. My second last experience left me confused. The statement I received indicated my pet had he knee rotated. She had dental cleaning, biopsies and removalu of a cyst. My vet reported this to trupanion and it was reviewed. I received a report and it was and there was no mention of the knee rotation which she did not have. Only to indicate correctly what had been done. I would have appreciated an explanation of why this error was made it or acknowledgement that an error was made.
Insurer: Trupanion Canada
By: Sandra
I said one sentence and the problem was fixed.
I spoke with a representative named Kenny. He answered all my questions and was very knowledgableâ¦even my âlast questionâ that was âmy lastâ about 15 times. The user experience alone and knowing that the person I spoke with was a user and supporter of the product made me feel comfortable with the decision.
Insurer: Trupanion Canada
By: Peter
Long time customer very unsatisfied
My confidence in Trupanion has decreased GREATLY over the past year as there have been CONTINUOUS issues with claims (on trupanions end), so much hassle to correct the mistakes made during processing, VERY long extensive wait periods for claims to be processed in a timely manor - this has NEVER been an issue as often as it has been over the past 6-7 months. As someone who is employed within the animal care/veterinary industry who has ALWAYS recommended Trupanion to many friends, colleages, and clients - I will be unlikely to continue these recommendations as I strongly feel the care, service and respect for their clients has decreased IMMENSELY.
Insurer: Trupanion Canada
By: Melissa
Luckily I havenât used the insurance yet but my question regarding the referral program was dealt with swiftly
My good friend glenna reeves deals with trupanion and love it
Insurer: Trupanion Canada
By: Tammy
Our breeder likes this
Pleasant and helpful
Insurer: Trupanion Canada
By: Kelly
My experienceâ¦.
The guy that helped was really good at explaining and patient, he took his time and i didnt feel rushed at allâ¦.
Insurer: Trupanion Canada
By: Melanie
Trupanion covered a prescription item that I couldnât afford.
Trupanion express is great!
Insurer: Trupanion Canada
By: Kim
Too expensive
Was pretty easy to enroll except having to hit a dollar amount each time to see what premium was. Be easy to have a table available to look at.
Insurer: Trupanion Canada
By: Debbie