154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Embrace stands as the number ONE pet…
Embrace stands as the number one pet insurers in America. Complete coverages available to meet everyone’s financial means. Very fast turn-around once invoices are submitted. Very easy and pain free in every transition.
Insurer: Embrace
By: Wayne W.
Predatory Company
This company is incredibly predatory, avoid at all costs. They use past incidents of symptoms (like vomiting and diarrhea) as an excuse to deny claims for completely unrelated conditions, and utilize a blatantly subjective review of medical records - even against veterinary standards & consensus - in order to serve the company’s best interests. Symptoms like vomiting and diarrhea can occur due to MANY different conditions, diseases, and illnesses… that’s why they’re considered SYMPTOMS and not standalone conditions. But if your pet had a single instance of vomiting OR diarrhea within the past YEAR due to something like a diet change, bacterial infection, or just eating something it’s body didn’t agree with, ANY future condition associated with EITHER symptom will be considered a “preexisting” and denied on that basis. Eg., say you took your 4 month old puppy in for vaccines and told the Vet he/she vomited the day before due to getting into the trash or a recent diet change, and then 10 months later your dog needs emergency care for something like acute gastritis, a severe allergic reaction, or poison consumption (even intestinal blockages have been denied on multiple occasions) and vomiting is one of the symptoms, Embrace WILL deny the claim because of the past documented incident of vomiting (some customers have successfully challenged denials for blockages that required surgery after a time consuming appeals process, but those claims never should’ve been denied in the first place… Embrace frequently uses initial denials as a business tactic because they know a lot of people won’t even bother to jump through all their hoops). So when I say they’re predatory, I’m NOT using that word lightly! They utilize a variety of dirty tactics to serve the company’s interests and avoid paying out their own customers. Just take a few minutes to read their BBB complaints and reviews and you’ll understand. There are far better insurance providers out there. Spot is THE best and most customer friendly company available (imo), but they’re a bit expensive. If the money’s an issue then I recommend Pets Best, their pricing is similar to Embrace but they’re LEAPS & BOUNDS better in terms of payouts and customer service. I’ve had policies with all 3 companies so my recommendations are based on personal experience.
Insurer: Embrace
By: Angela Christine
The service was amazing!!
The service was amazing I talked to a customer service rep on what decision choice I needed for Taylor eating a small bag of chips including the bag we thought. The agent was super helpful. After I entered the claim with in minutes it was paid. Thank you for the great service
Insurer: Pumpkin
By: Vincent
This company is extremely efficient
This company is extremely efficient, Making claims are easy and someone always contacts me to let me know the status of the claim. Great company!
Insurer: Embrace
By: PATRICIA MCCARTHY
Excellent response time
The first time in 4 years I needed to submit a claim and the service and approval was very quick.
Insurer: Trupanion
By: Minerva Huertas
Living up to what you advertised
Living up to what you advertised. Im getting the benefits from my pets coverage that were explained to me when I purchased your pet insurance. Thank you
Insurer: Pumpkin
By: Susan
Better life with this insurance
Better life with this insurance
Insurer: Trupanion
By: Yolanda
Furry freinds
Spot pet insurance has helped out with our poodle penny very much.Great customer service spot pet insurance well worth the money Thank you
Insurer: Spot
By: To
The claim process
The claim process is easy to fill out along with uploading the corresponding documents/vet bills from the vet clinic/doctor. You’re in email contact the whole time submitting your claim, and you have an answer and payment within a few days
Insurer: Pumpkin
By: Kay
Ease of claims
My dachshund recently had back surgery to fix a herniated disc. Trupanion worked directly with the hospital and the claim was approved within a couple hours of the hospital submitting it. Trupanion allowed me to worry about my dog without worrying about how I was going to pay for this event. I am very thankful to have Trupanion insurance.
Insurer: Trupanion
By: Ann Marie