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Rather cumbersome process
Rather cumbersome process
Insurer: Embrace
By: Dawn Green
Joshua Sabado was very helpful
Joshua Sabado was very helpful, efficient and patient in helping me with all my concerns and questions!
Insurer: Fetch Canada
By: Pranit S
Wellness checks insurance
I talked to Bobby and he was very helpful in answering my questions and helping me decide which policy was best for my pets
Insurer: Prudent Pet
By: Kia
Use a different insurer
Spot placed so many barriers to my first claim, I canceled in frustration: 1) calls went to an off-shore answering service that was useless; 2) the claim was commingled with an invoice among my pet’s medical history and that had to be removed by an agent of the company; and 3) the company continued to ask for medical records that were far more clinical than required. Not recommended unless you are willing to put up with confusion and processing delays.
Insurer: Spot
By: Doug Barton
My Labrador was hospitalized recently…
My Labrador was hospitalized recently for 2 1/2 days for a very rare but possibly fatal Cystitis. I’ve had healthy paws for seven years and they have been nothing but incredible with every issue I’ve ever had. They are very Prompt in their payment reimbursement and it gives you so much peace of mind when you’re already worried about your pet that you don’t have to worry as much about the bill. I can’t say enough good things about healthy paws. They have been excellent for me and my labrador for the past seven years. It’s awful to think you’d have to put your dog down because you can’t afford treatment. I highly recommend this company for anyone who has a pet.
Insurer: Healthy Paws
By: Patti Trenchard
Fast reimbursement
My dog had an accident and needed surgery. Healthy Paws was fast with the reimbursement. Nice knowing they covered it. Expensive surgery, long recovery. We were reimbursed within 4 days. I would love if they did direct pay to the vet/hospital. Been with Healthy Paws for 7 years.
Insurer: Healthy Paws
By: WENDY S
I’ve been using Fetch for over a year…
I’ve been using Fetch for over a year now. They have been great! Aileen Andino was so helpful when I was adding an additional pet. Highly recommend
Insurer: Fetch
By: Fia Enzo
Rising rates , slowing response time
Have 2 dogs insured. Both take monthly meds. One claim gets paid almost immediately while the other consistently takes up to a month. She’s been on the same med since before she turned 1. She is now 4. Nothing new. At the point the yearly rates are increasing, by next year it will probably be too costly to keep insurance. Will have to weigh it out.
Insurer: Pets Best
By: Susan
Rebecca was my customer service girl
Rebecca was my customer service girl, and she is outstanding! Rebecca is very knowledgeable on every aspect of the conversation.
Insurer: Prudent Pet
By: triciajgmail.com
They are easy to send claims and have…
They are easy to send claims and have them processed. They contact the veterinarian if they have questions.
Insurer: Spot
By: Katherine Davis