154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 15, 2025

Rather cumbersome process

Rather cumbersome process

Insurer: Embrace

By: Dawn Green

September 15, 2025

Joshua Sabado was very helpful

Joshua Sabado was very helpful, efficient and patient in helping me with all my concerns and questions!

Insurer: Fetch Canada

By: Pranit S

Verified September 15, 2025

Wellness checks insurance

I talked to Bobby and he was very helpful in answering my questions and helping me decide which policy was best for my pets

Insurer: Prudent Pet

By: Kia

September 15, 2025

Use a different insurer

Spot placed so many barriers to my first claim, I canceled in frustration: 1) calls went to an off-shore answering service that was useless; 2) the claim was commingled with an invoice among my pet’s medical history and that had to be removed by an agent of the company; and 3) the company continued to ask for medical records that were far more clinical than required. Not recommended unless you are willing to put up with confusion and processing delays.

Insurer: Spot

By: Doug Barton

September 15, 2025

My Labrador was hospitalized recently…

My Labrador was hospitalized recently for 2 1/2 days for a very rare but possibly fatal Cystitis. I’ve had healthy paws for seven years and they have been nothing but incredible with every issue I’ve ever had. They are very Prompt in their payment reimbursement and it gives you so much peace of mind when you’re already worried about your pet that you don’t have to worry as much about the bill. I can’t say enough good things about healthy paws. They have been excellent for me and my labrador for the past seven years. It’s awful to think you’d have to put your dog down because you can’t afford treatment. I highly recommend this company for anyone who has a pet.

Insurer: Healthy Paws

By: Patti Trenchard

September 15, 2025

Fast reimbursement

My dog had an accident and needed surgery. Healthy Paws was fast with the reimbursement. Nice knowing they covered it. Expensive surgery, long recovery. We were reimbursed within 4 days. I would love if they did direct pay to the vet/hospital. Been with Healthy Paws for 7 years.

Insurer: Healthy Paws

By: WENDY S

September 15, 2025

I’ve been using Fetch for over a year…

I’ve been using Fetch for over a year now. They have been great! Aileen Andino was so helpful when I was adding an additional pet. Highly recommend

Insurer: Fetch

By: Fia Enzo

September 15, 2025

Rising rates , slowing response time

Have 2 dogs insured. Both take monthly meds. One claim gets paid almost immediately while the other consistently takes up to a month. She’s been on the same med since before she turned 1. She is now 4. Nothing new. At the point the yearly rates are increasing, by next year it will probably be too costly to keep insurance. Will have to weigh it out.

Insurer: Pets Best

By: Susan

Verified September 15, 2025

Rebecca was my customer service girl

Rebecca was my customer service girl, and she is outstanding! Rebecca is very knowledgeable on every aspect of the conversation.

Insurer: Prudent Pet

By: triciajgmail.com

Verified September 15, 2025

They are easy to send claims and have…

They are easy to send claims and have them processed. They contact the veterinarian if they have questions.

Insurer: Spot

By: Katherine Davis

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