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Easy to make claims and great response time
I have always had an easy time submitting claims on this site and the response has been exceptional. The amount they pay on claims is as good or better than most insurances.
Insurer: Embrace
By: FREDERIC
Please Get Pet Insurance
I found my cat on the streets 2 years ago and thought because he was a street cat he would never have any issues. I heard about Trupanion through my vet office and the vet mentioned that even if I don't ever need to use Insurance it's always good to be prepared if anything could happen. After months of thinking, I got Trupanion for my cat expecting never to use it, but I have it just in case. My cat about 8 months after getting Trupanion had a urinary obstruction and a year later developed feline asthma. Both VERY expensive medical bills. I love my cat so so much and will do whatever I can for him and since getting Trupanion, It's a wonderful relief for me to know that I can get him the best medical care offered without going into debt since I get 90% of that money back after I submit my claims. My cat still has his ongoing asthma attacks which will be a life long issue, but once I met the deductible for his asthma issues Trupanion, said I will never has to meet a deductible for anything related to his asthma condition ever again. If anyone is looking for pet insurance, Trupanion is a top one I would recommend! Get it while your pet is young and healthy!
Insurer: Trupanion
By: Jillian Williams
Prompt response to claims
Prompt response to claims
Insurer: MetLife
By: Madeline Marshall
Excellent service!
Easy to submit a claim and FAST response processing payment. Clear explanations given for coverage. Wish my own insurance was this easy to deal with!
Insurer: Embrace
By: Christine Aron
My dog was insured for 9 years
My dog was insured for 9 years. We never filed a claim. The past two years the policy doubled. $45 to $90 causing me to changed the deductible to get it to $70. This year it doubled again to $158. I cancelled it. Crazy. Worse than BlueCross for humans
Insurer: Embrace
By: jeff greenberg
Thankful for Healthy Paws.
I purchased a Healthy Paws Pet plan prior to bringing my 8 week old Saint Bernard/Italian Mastiff Mix home. I'm thankful I did. At two years old, my dog ruptured her right ccl... During the exam we learned the left ccl was torn and needed surgical repair as well. Due to her size, the Surgeon did not recommend a bilateral TPLO surgery. Which means, we have to pay $10,000.00 per leg. There is no bilateral discount... Initially, I attempted to reach a Healthy Paws representative, in my mind, I thought I would be assigned a case worker to assure me the surgeries were covered. I called multiple times and spoke with a representative who would read my policy to me. After multiple calls I learned Healthy Paws does not give preapproval. In my mind I was waiting for the green light from a representative because I knew if I insurance didn't help with the costs; I would be forced to make a different decision. I realize my preconceived notion added to my stress at the time. I kept the faith and scheduled the first surgery. In June we started with the right TPLO and early September we had the left TPLO. Healthy Paws covered 80% of both surgeries. The app was extremely easy to use, simply upload the documents from the Vet and I would receive compensation shortly after. Although we are still in the early stages of recovery, I am relieved to have Healthy Paws at my side.
Insurer: Healthy Paws
By: Scout's Mom
Very good customer service
Very good customer service, easy to submit a claim.
Insurer: Pumpkin
By: Candy Carlson
10+ year customer, will always have them
i've had healthy paws pet insurance..... for the last 10+ years. they are definitely a premium insurer - but you get what you pay for. physical therapy. cancer treatments. $20,000 surgeries. i send them the invoice, they deposit my reimbursement a couple days later. not even batting an eye. i always recommend them.
Insurer: Healthy Paws
By: Scott
Rebecca was polite and knowledgeable…
Rebecca was polite and knowledgeable with everything on helping me choose the best coverage.
Insurer: Prudent Pet
By: kattgmail.com
Unrealistic Annual Renewal Rates
The customer service is fine, I'm giving this low rating due to the ridiculousness of their pricing algorithms. My pet's policy is set to renew in October and the monthly premium increased 68%! Yes, you read that right, 68%! I don't even know how that's legal? But I'm stuck with the policy since my dog has allergies (a pre-existing condition), otherwise Id go elsewhere. Shame on you, Embrace.
Insurer: Embrace
By: Rachel