154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 16, 2025

excellent service

The few times that I've had to submit a claim for vet bills, for my dog I've not had to worry about if the claim would be excepted or not. It might take a little bit before im notified of the outcome, but that's ok because I receive notifications that they are looking into my claim. It's not fun having to take your pet to the veterinarian for issues but its nice to know that this company is there to help with the bills. Being able to be there for your pet when they are having issues and not having to worry about the bills is a wonderful thing. As always I'm very pleased with this company and would recommend to everyone! Thank you for being there for our pets.

Insurer: Pets Best

By: Amy Hess

Verified September 16, 2025

I was surprised at the service I…

I was surprised at the service I received. I have been with Nationwide for a long time with all my other pets and have never had any issues with the customer service. I spoke to Hassan and he was very short with his answers and seemed annoyed with my questions and kept on yawning like I was boring him. This was the first time I experienced anything like this from a Nationwide representative. If I were a new customer I don’t think I would have agreed to getting a policy for my pet. He was also very pushy. It was a unpleasant experience.

Insurer: Nationwide

By: customer

Verified September 16, 2025

Still waiting for my reimbursement for…

Still waiting for my reimbursement for my claim. I emailed. So far no response.

Insurer: Spot

By: ROBERT TOBIAS

September 16, 2025

I’ve been with Healthy Paws for 10…

I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.

Insurer: Healthy Paws

By: Mengyin Li

September 16, 2025

Prompt and professional

Josh promptly returned my call and answered all my questions, great assistance. Thank you.

Insurer: Fetch

By: AG

Verified September 16, 2025

the overall processing of each claim

the overall processing of each claim that has been submitted. you guys are amazing!!!

Insurer: MetLife

By: Nina Adelberg

Verified September 16, 2025

Super service

Super service

Insurer: Prudent Pet

By: Frankie

Verified September 16, 2025

I still don't have any information for…

I still don't have any information for my new policy

Insurer: Nationwide

By: customer

September 16, 2025

Very friendly and knowledgeable about…

Very friendly and knowledgeable about the ins. Great experience .

Insurer: Fetch

By: Harriet Frantz

September 16, 2025

Quick and painless claims process

I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.

Insurer: Embrace

By: Aaron Chung

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