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excellent service
The few times that I've had to submit a claim for vet bills, for my dog I've not had to worry about if the claim would be excepted or not. It might take a little bit before im notified of the outcome, but that's ok because I receive notifications that they are looking into my claim. It's not fun having to take your pet to the veterinarian for issues but its nice to know that this company is there to help with the bills. Being able to be there for your pet when they are having issues and not having to worry about the bills is a wonderful thing. As always I'm very pleased with this company and would recommend to everyone! Thank you for being there for our pets.
Insurer: Pets Best
By: Amy Hess
I was surprised at the service I…
I was surprised at the service I received. I have been with Nationwide for a long time with all my other pets and have never had any issues with the customer service. I spoke to Hassan and he was very short with his answers and seemed annoyed with my questions and kept on yawning like I was boring him. This was the first time I experienced anything like this from a Nationwide representative. If I were a new customer I don’t think I would have agreed to getting a policy for my pet. He was also very pushy. It was a unpleasant experience.
Insurer: Nationwide
By: customer
Still waiting for my reimbursement for…
Still waiting for my reimbursement for my claim. I emailed. So far no response.
Insurer: Spot
By: ROBERT TOBIAS
I’ve been with Healthy Paws for 10…
I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.
Insurer: Healthy Paws
By: Mengyin Li
Prompt and professional
Josh promptly returned my call and answered all my questions, great assistance. Thank you.
Insurer: Fetch
By: AG
the overall processing of each claim
the overall processing of each claim that has been submitted. you guys are amazing!!!
Insurer: MetLife
By: Nina Adelberg
I still don't have any information for…
I still don't have any information for my new policy
Insurer: Nationwide
By: customer
Very friendly and knowledgeable about…
Very friendly and knowledgeable about the ins. Great experience .
Insurer: Fetch
By: Harriet Frantz
Quick and painless claims process
I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.
Insurer: Embrace
By: Aaron Chung