216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Call to fix coverage issues
Call to fix coverage issues. I had to call to make sure tax for the medications was covered as well as making sure that a previously covered med was not denied as a "pre-existing condition". The customer service representative was kind and friendly, but the company should not make me have to call them in the first place for coverage I should have. I have called several times to resolve coverage issues on their end.
Insurer: MetLife
By: NT
Worth the money for health of your pet
We are very impressed by MetLife’s pet insurance. We have done 10 claims and it is so easy and relatively quick to receive your reimbursement. I think the longest I have waited for reimbursement is around 2.5 weeks. It’s very easy to use the app to upload your receipts or vet notes and follow the process to your claim being approved and then the payment. We have reached out to customer service a few times and it has always been pleasant and quick. This will be our third year with Met Life for our pet insurance and we continue to be impressed by the coverage and the service. Thank you for making things easy.
Insurer: MetLife
By: Amber Patton
First time - amazing experience so far
This was my first time using these benefits and it was a very smooth and quick process. Love it so far, definitely recommend.
Insurer: MetLife
By: Jerry Velasquez
The payment was done super fast.
The payment was done super fast.
Insurer: Trupanion
By: Maria
I can't say enough about a great transaction!!!
I can't say enough about how great this transaction was!!! Within a short time, the claim was reviewed and closed with the proceeds going directly into my account via Zelle, which was a wonderful surprise!!! Notifications were sent to me and the website was updated keeping me aware of status and Explanation of Benefits!
Insurer: MetLife
By: Maureen Roman
Melody was fantastic
Melody was fantastic. Very knowledgeable and friendly. Very Helpful. I'm happy she was on the other end of my call.
Insurer: Nationwide
By: J Quigley
Our claims are always processed…
Our claims are always processed quickly, and we are happy with the amount that is refunded.
Insurer: MetLife
By: Mary Anderson
I was in shock when I got my prognosis…
I was in shock when I got my prognosis for my 4-year-old dog. I left the veterinarians office and drove around in tears because I did not know how to process a young 4-year-old dog having severe hip dysplasia. She had hip dysplasia in both hips. Basically, her hips are being held together by muscle and tendons. She has very little support for her femur head to rest into the socket. I was so relieved when I phoned Fetch, I was expecting all kinds of difficulty and what I received was warm, kind, understanding, direction. My dog will not need to be put down because Fetch has my back. I am so grateful that I chose Fetch when I did, so many unexpected things can happen, and I am so glad that I purchased Fetch pet insurance when my dog was very young. Thank you Fetch
Insurer: Fetch Canada
By: Velda Abram