154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 15, 2023

So far I haven't had to use my…

So far I haven't had to use my insurance but I know my baby is protected for if and when it's needed. We feel alot more safe knowing we have Trupanion!

Insurer: Trupanion

By: Tina F

Verified March 15, 2023

Customer Service was fantastic the…

Customer Service was fantastic the person who signed us up made everything so easy thank u so much

Insurer: Trupanion

By: MARK RIEMAN

March 15, 2023

MetLife Pet Insurance Is The Best

I adopted my pup Nila from Companion Pet Rescue (CPR) when she was 3 months old, she soon will be 8 years. CPR provided one month of pet insurance with MetLife Pet, which I’ve continued her entire life. She has a short, single coat and has suffered allergies and skin issues since she was a puppy. I’ve counted on MetLife Pet to help with the expense of her treatments, and they’ve been there for me with their easy and quick online claim submission process. Nila recently found a baseball in the basement and thought it would be a good idea to rip off and consume the leather cover. After visits to two different emergency veterinary hospitals she’s fine, no surgery needed thank goodness. But those ER visits came at a very high price. Two days after I submitted the claim, MetLife Pet notified me that my claim was approved and payment on the way via direct deposit to my bank account. I couldn’t give Nila the care she needs if I didn’t have MetLife Pet insurance and I’m so grateful for the kindness, understanding and excellence of their customer service and claim staff. I’m a loyal MetLife Pet customer for life.

Insurer: MetLife

By: PJ

Useful
Verified March 15, 2023

Didn’t cover pet fees although I just…

Didn’t cover pet fees although I just purchased pup. Reason he wasn’t covered for 30 days. Didn’t have pet for 30 days

Insurer: Trupanion

By: customer

March 15, 2023

A bit expensive but worth it

I have been with this them for over a decade. It’s a bit on the pricey side but they are awesome. Never had a problem with a claim or having to fight with them about the policy. They provide what they say they will. Most claims are processed and paid for with 4-5 days. I would highly recommend them.

Insurer: Trupanion Canada

By: Amir

Useful
Verified March 15, 2023

ASPCA was my first choice

The process to enroll my pup in ASPCA Pet Health Insurance was so easy! There were a number of options I could choose from, depending on what I thought her needs might be and how much I wanted to pay for her coverage. I would definitely choose ASPCA Pet Health Insurance going forward.

Insurer: ASPCA

By: MJ Shute

Verified March 15, 2023

I never believed that pet insurance…

I never believed that pet insurance would ever help us when needed. We came to Trupanion with our puppy, and expected to waste money on coverage that won’t help us. Our baby had a terrible accident & what happened- we were 90% covered. I wanted to cry. Trupanion is an honest company that puts patients first.

Insurer: Trupanion

By: customer

Verified March 15, 2023

ManyPets is Compares Well

Very easy to find information on the site, easy to compare and see the benefits of ManyPets. So far, very happy.

Insurer: ManyPets

By: customer

March 15, 2023

If you enjoy fighting for every claim, choose Embrace

I picked Embrace out of the pile at the recommendation of the shelter I adopted my dogs from. I have filed a half dozen or so claims for my older dog. Thus far, every significant claim I have filed resulted in a protracted period where I awaited response (at times longer than the 15 business day turnaround advertised), only to be told (erroneously) that my claim was denied due to the issue being a preexisting condition (which has been an incorrect assertion every time). These have been with different adjusters, so it’s puzzling that I’m seeing a pattern where the rationale is either fundamentally incorrect or they’re misinterpreting my dogs history. To make matters worse I am a human physician, so when the rationale doesn’t make any sense it’s straight forward for me to point it out. Yet only a few times has the decision reversed after my input. Other times they demand an appeal letter from the veterinarian to reconsider the decision, which most recently involved denying a claim because a preexisting condition was listed as one of ten potential explanations for an acute illness. Appeal letter writing is a tactic used by human insurance companies in the hopes that the doctor won’t have time or the patient will give up, which would be the equivalent of getting a bluff through in a game of poker and is functionally practicing medicine without a license. It makes me wonder how many Embrace customers accept claim decisions in good faith simply because they don’t have medical training. Thus far my experience has been frustrating due to delays and nonsense arguments from adjusters. Insurance is meant to be “peace of mind” and to protect those one values. Embrace advertises the letter of that sentiment but is quite brutally missing the spirit. Prospective buyers beware.

Insurer: Embrace

By: Michael Kinney

March 15, 2023

This insurance is a SCAM

This insurance is a SCAM. They denied my dog's bronchitis claim saying it was preexisting only because it was a lengthy recovery. Better to save your money from these Thieves!

Insurer: MetLife

By: ecelestri

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