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Very easy uploading the forms that you…
Very easy uploading the forms that you need.
Insurer: Figo
By: Kimberly
Very poor service.
I filed a claim for my dog in late January, I sent in all the documents they asked for numerous times, I called them several times a week and never got to speak with the same person, they denied the claim twice even though it was for a tooth extraction from a traumatic event which is clearly covered under the policy. I finally demanded to talk to a supervisor and the claims adjuster somehow didn't see the note from the vet that I had provided a few times. So it was finally resolved but I'm not happy. If I could remove all my 5 dogs from their service I would but they have pre-existing conditions so I'm stuck. Hopefully they will improve their services at some point.
Insurer: Healthy Paws
By: Kathleen
Filing a claim was easy to do
Filing a claim was easy to do. Wish the 2-4 well time frame was a little shorter though.
Insurer: Spot
By: Amy Scott
Their customer service rep was very…
Their customer service rep was very informative and helpful. She took her time explaining the coverage. She made sure I received the coverage I needed for my dog. I had to make some changes and she was very patient. She made it a great experience to become a member of Spot.
Insurer: Spot
By: Deborah Banda
I left the other insurance that I had…
I left the other insurance that I had to be with you and the change was excellent. it was worth it
Insurer: Figo
By: Ramon Navarro
Metlife pet insurance
I can't say enough praise about the process of Metlife! Our sales advisor explained everything in detail, gave us choices and really took his time with us! The process to submit claims our SO easy and it gets deposited right to your account! If you LOVE your furbabies, you jeed bvb to absolutely insure them do bvb they get all the care they need. The price is fantastic! You can rest knowing your baby is covered ❤
Insurer: MetLife
By: Debbie
I had three separate claims at my…
I had three separate claims at my little guy's end of life. My Prudent adjuster was very helpful and compassionate. Each of my claims were settled and approved in less than two days. It was really helpful to have this part of that difficult process made so easy for me. I would highly recommend Prudent!
Insurer: Prudent Pet
By: Erik
Such a Simple Process
It was easy to submit a claim to Trupanian. They processed the claim within a couple of days. They explained deductibles and amount covered clearly. I thought the reimbursement amount was quite generous. Our dog was very sick. Trupanion made it possible to give Gracie all the care she needed.
Insurer: Trupanion
By: Noreen
Easy claims process
Easy claims process. Communicated well regarding claim progress
Insurer: Embrace
By: Debra