210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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AVOID AT ALL COSTS
If I could sign up with any other provider I would. However, Pers Best decided that, due to a clerical error on the part of the vet, our cats asthma was “pre-existing” because it was diagnosed one day before their arbitrary waiting period - which again was a documented mistake. Let’s best doesn’t care, they see dollar signs and will stick you with every single bill the possibly can. Claim for teeth cleaning with anesthesia? NOPE you didn’t have it done within 13 months. Teeth cleaning within 13 months? NOPE uhh… here’s a new reason we made up. Ive had to report let’s best to the BBB and my states DOI more than once. I genuinely want the worst for their administration.
Insurer: Pets Best
By: Tyler
Great experience through tough times
My dog had to have hip surgery due to repeated dislocations. The dislocation happened out of nowhere without any trauma or apparent cause so it was very sudden and stressful. We tried repeatedly to put the hip back into the joint to avoid surgery but his ligaments were too torn and surgery was the only route. Pets Best has been great throughout. Gave me peace of mind knowing we wouldn't be in crazy debt due to this.
Insurer: Pets Best
By: Jianna
Clear and Easy
super easy to understand everything that’s covered, and they cover a lot! really good coverage for the price & would reccomend
Insurer: MetLife
By: Ivy Rae
Employer Benefits for my pet
Like how it was tied to my employee benefits and the quoted price and payroll deductions
Insurer: Nationwide
By: William in Bay Area
Fur baby Maggie
Easy to submit a claim. Fast response. Peace of mind k Kai g we have Maggie covered if an emergency arises.
It was easy and super fast
It was easy and very good at breaking down the prices
Insurer: MetLife
By: Jazmin
What needs improvement
I guess I would try to make potential customers understand that most things are not covered - that this insurance is for major illnesses in your pet - and for that you are fabulous!
Insurer: Spot
By: Jackie
Great coverage so far
Great coverage so far. Feels worth the money!
Insurer: Spot
By: Krista
Satisfied Customer Over Multiple Years
This was my first experience with pet insurance and we have now had Pet’s Best for a few years now. We chose a plan with a high deductible and didn’t need to submit any claims for multiple years. That changed when my dog was later diagnosed with a chronic disorder. The reimbursements have been consistent and timely I can easily submit claims online or through the app and receive an explanation of benefits each time. It takes less than 5 minutes to submit a claim and they are processed quickly. While the price for insurance does rise each year due to my pets getting older and healthcare inflation, the increases are reasonable and have not prompted me to look elsewhere because I am treated so well here.
Insurer: Pets Best
By: Alex B