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Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very responsive
Very responsive. Claims include thorough response and are quick and easy!
Insurer: MetLife
By: customer
I had an excellent experience with spot…
I had an excellent experience with spot pet insurance. Filing a claim was incredibly simple and straightforward, and the entire process felt smooth from start to finish. I submitted the required documents online, and everything was clearly explained, which made it stress-free. What really stood out was how quickly my claim was approved—there were no unnecessary delays or back-and-forth requests for additional information. It was reassuring to see such efficiency, especially during a time when I was already concerned about my pet’s health. The reimbursement was processed promptly, and the communication throughout the process was clear and professional. Overall, this experience gave me a lot of confidence in my decision to have pet insurance. I highly recommend them to any pet owner looking for reliable, hassle-free coverage.
Insurer: Spot
By: MAC
Aileen made it super easy to figure out…
Aileen made it super easy to figure out the best option to choose for our future baby! Happy we now have insurance on our pup!
Insurer: Fetch
By: Guisela Padilla
It is not easy to fill out the forms…
It is not easy to fill out the forms and send in information. Then to have them returned because the Vetenarian bill does not have a particular element you are looking for. Then I have to go back to the vet to request the information and then scan it to send to your company.
Insurer: Spot
By: Janey
It was very easy to sign up
It was very easy to sign up
Insurer: MetLife
By: JEANNE HUBRED
Excellent Pet Insurance
Easy to use app with everything I need. I can submit a claim through the app with immediate confirmation of receipt. It takes less than 2 weeks for MetLife to review it, make their decision and direct deposit any reimbursements. Customer service is helpful when needed and will even let me know if they are having a hard time getting documentation from the Vet’s office. I’ve been a customer for over 2 years.
Insurer: MetLife
By: customer
Quality & Efficiency for your Pet!
Spot Pet Insurance is everything my husband and I have been looking for in an insurance company for our dog so far. We love the simplicity of submitting claims when we have to, the relatively fast processing time, and the ease of use when having to interact with the website. We had to use the vet access feature through the phone once and the person on the other end of the phone was so patient, kind, and caring. It really helped— especially when we as pet parents were already anxious about our dog’s symptoms when they were ill. Spot Pet Insurance is where you want to go for quality care for your beloved pet.
Insurer: Spot
By: Tiffanee-Symone J.
Super easy to submit my claim and funds…
Super easy to submit my claim and funds were in my account in a couple of days. Very easy to navigate the process
Insurer: Spot
By: Jovana Herron