225,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have had coverage for five years
We have had coverage for five years, and currently have plans for three pets. We've encountered only a couple of issues, and those issues were promptly addressed and resolved to our satisfaction. The ease of submitting a claim and receiving reimbursement as a direct deposit removes much of the stress and worry involved with vet visits and illnesses. I truly wish we had discovered Pets Best years prior to when we did.
Insurer: Pets Best
By: Jennifer
Easy process and very quick…
Easy process and very quick reimbursement.
Insurer: Pets Best
By: Holger F
Don’t do it
Don’t do it! If you have a claim they will deny you over and over again. We took our Dog Starr to the Emergency Hospital after eating Grapes and getting sick. The invoice we sent was clearly from an Emergency Vet Hospital. Here is our experience: 1. Sent Claim and waited. 2. Emailed to find out about the claim and got no reply. 3. We Called to find out why it all of a sudden said “denied” online. The online system says “processed”. Then it says “Denied due to a wellness visit” Clearly the receipt says VCA EMERGENCY HOSPITAL. They are emergency only they do not offer any “Wellness”. 4. Now saying 15 to 30 days for a review of my claim. 5. Now they are asking us to contact the Emergency Vet to get all the backup documentation of the visit. The information is clearly stated on the receipt already. 6. We asked to talk to a claims rep and they said they do not offer that. Stay away and find a company that will pay your claim fairly or at minimum ask for more information before denying your claim.
Insurer: Healthy Paws
By: Keith Harris
I called with questions and concerns…
I called with questions and concerns about my claim, and when your pets are I’ll and you are already stressed, it was nice to have someone on the other end that is patient, empathetic and understanding. She took three time and asked about all 3 of my dogs and even asked me to give them a hug for her, this made all the difference in the world.
Insurer: ASPCA
By: Tammy Herrington
Great!
Very easy to submit claims and get reimbursement quickly, efficiently, clearly. I love that they send all info via email including eobs and alerts in regards to status of payment. I was expecting a long turn around in payment for some reason, & to my surprise I had my reimbursement in my account in less than 1wk from the claim being fully processed. It gives me so much peace/relief knowing that the insurance I chose and have been paying for about 2 yrs was there for our fur baby, couldn't have made it easier for us. Now that I have gotten a chance to use it, I plan on always making sure our fur baby is fully covered, because it is 10000% worth it. Rep was great too!
Insurer: Pets Best
By: CC
Great coverage
Great coverage! Super easy to submit claims. The only reason I can’t give 5 stars is because like any insurance company they take awhile to process claims. Other than that I’d recommend pets best any day.
Insurer: Pets Best
By: Haley
Not worth it- just save for future events
Refused future coverage for knees despite the vet giving him a clean bill of health.
Insurer: Figo
By: customer
Not the way to treat a customer
Overall I would say Trupanion has been a good insurance provider but when calling to cancel our policy I was basically harassed to not cancel. After politely stating I understood what they were trying to say..they continued to not assist in cancelling my policy. NOT THE WAY TO TRY AND KEEP BUSINESS!!!
Insurer: Trupanion
By: Concerned customer
Very easy sign up process!
Very easy sign up process!
Insurer: ManyPets
By: Happy New Customer