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Easy to submit claims
Easy to submit claims, extremely quick, courteous customer service with answering my questions and approving my claim in 24 hours!
Insurer: Pumpkin
By: Erin Maher
Super Happy Customer :))
I usually don't write reviews, but felt compelled to do so for this company. If you are on the fence about getting Trupanion for your pet, all I can say is you won't be disappointed if you get it! I have had Trupanion for over 11 years, and am very pleased. They always have great customer support and come through on their claims. I am a super happy customer for sure! :))
Insurer: Trupanion
By: Lisa Sonnier MBE
Amazing Pet Ins Company
I purchased pet insurance on my Aussie, Bandit, when he was a puppy. He is now 7 years old and thankfully I've only needed to use the insurance for two illnesses so far in his life. Healthy Paws has been there for me in our time of need. The first was an eye injury that resulted in an emergency specialist hospital visit on a weekend during Covid. Multiple visits and many eye drop refills later, I never had an issue with claim reimbursement. My most recent event was a mass we found in Bandits mouth that turned out to be cancer and resulted in a partial mandibulectomy. He is two weeks post-op today and the claim staff once again handled my claims quickly and reimbursement was deposited quickly in my bank acct. They also sent a follow-up asking how Bandit was doing. An amazing company and I recommend them to friends any time I can.
Insurer: Healthy Paws
By: Rhonda
Great experience as usual
Great experience as usual, I had a lengthy list details from my last dogs vet visit and they were able to conclude and I received almost all of the money that I had spent. I couldn’t be more grateful and thank you so much for my experience at Pest best pet insurance.
Insurer: Pets Best
By: K S
So far excellent
Enrollment and follow up really well done. Since I have yet to make a claim cannot say anything regarding that.
Insurer: Trupanion
By: customer
If I could give zero stars, I would.
If I could give zero stars, I would. I have been given many different explanations as to what constitutes a preexisting condition, have interacted with several profoundly unhelpful claims adjusters, and been given categorically unreasonable excuses for claim denials, even after appealing and even after providing documentation from my veterinarian addressing the initial reason for denial. I have essentially paid this company for nonexistent coverage and endless frustration. I would never recommend this company to anyone.
Insurer: Embrace
By: Cecilia Plaza
Hi there
Hi there, I haven't had to use insurance yet for my babies, which is a good thing. They are just 6 months old.
Insurer: Trupanion Canada
By: Kay Campbell
Ease of submitting claim.
Ease of submitting claim.
Insurer: Embrace
By: Kathleen Howell
Best decision I ever made!
Trupanion is honestly the best purchase I ever made in my entire life. I looked into many policies when I knew I was going to be bringing a puppy home. Trupanion was a little more expensive but I wholeheartedly believe it’s worth every penny. I was hoping I would get trupanion but not really need to use it, I’d rather by dog be healthy and have it as a “just in case.” Unfortunately, my pup grew up to have a horribly sensitive tummy and pretty bad allergies. It has resulted in many vet visits and allergy shots which has all been covered. I kept my deductible low so it’s all been affordable. It’s great to have peace of mind knowing I can take my dog to the vet right away instead of playing the waiting game, praying they’ll get better because you’re scared of the vet bills. I lost a dog that way. Never again. Trupanion comes through every time. The customer service is amazing, they repay you very promptly, I have only had one issue but it was resolved very quickly and it was because my vet entered some information wrong. They are so so so great! I tell everyone I can about them. Worth every penny and better than any insurance plan out there. Every other plan has exceptions including healthy paws. Not trupanion! Get it for your pet asap so you won’t have preexisting conditions to worry about! You won’t regret it.
Insurer: Trupanion
By: Mandy Byrnes
I insured my Maltese dog since she was…
I insured my Maltese dog since she was a puppy. That was 12 years ago. Sadly, she passed away this week. My heart is broken, but at least I know that I tried everything to give her a great life and extend it as much as I could. Trupanion was very fast with approvals and payments. What they state is true. They will not deny a valid claim-ever. My fur baby had surgery on her leg, teeth extractions and many tests done for her enlarged heart. She lived another year after being diagnosed with heart disease. In addition, Trupanion will cover any expenses in the US. In the last couple of years I would stay in the US for a few months every year. I brought my girl with me every time. Trupanion is also present in the US and will cover you in some other countries as well. I was able to have the large medical bills direct billed in the US at the end of my baby's life. I didn't have the funds to spend thousands of dollars on hospital care upfront. Trupanion made it easy with billing. I told the pet hospital about our experience and they stated that when people ask about insurance, they will start referring Trupanion. I told every pet owner I know about the importance of insurance and my experience. I will forever treasure the time that I was able to spend with my fur baby thanks to the medical care that she was able to receive.
Insurer: Trupanion
By: Lola