221,424+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,424 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,912 reviews

4.9
Healthy Paws

11,267 reviews

4.9
Fetch

5,705 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,139 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 04, 2026

App easy to use

App easy to use. Quick turn around.

Insurer: Spot

By: Kristine Kirk

June 04, 2026

Today when speaking with Joshua

Today when speaking with Joshua, he was very helpful, polite & answered all of my questions. I’m content knowing my fur baby can get the care he needs.

Insurer: Fetch

By: Karlianne

June 04, 2026

They have really listened to customer feedback

I've been with Pets Best for almost 4 years now and the coverage and cost have been very reasonable. Unfortunately one of my dogs who I adopted that was born in a shelter, ended up developing many genetic chronic health issues that have not been cheap to treat and maintain his comfort level at only 3 years old, but having this insurance has made it possible for me to give him the best quality of life possible and still put food on the table. My other dog was born in the same shelter and her bills don't come close to his, but the policy still pays for itself with her and any accident or illness she has had. Affordable vet care is such a struggle right now, and Pets Best is making it possible to keep my dogs as healthy as possible. My own real complaint was the time it took for claims to be processed and money reimbursed, they have really stepped up their game on that after the last customer satisfaction survey. They are still a longer waiting time than most companies, but it is much shorter now, but the coverage makes up for it. I'm extremely grateful for Pets Best and getting the insurance plan as soon as I adopted my pups was the best decision I could have ever made for them.

Useful
Verified June 04, 2026

Easy to file a claim

Easy to file a claim, easy to talk to someone on the phone and fast settlement of my claim. Spot was a good choice.

Insurer: Spot

By: Debbie

Verified June 04, 2026

fast service

fast service

Insurer: Spot Canada

By: Tony

June 04, 2026

No transparency/ Medical Review Process

No transparency, 30-day money-back guarantee doesn't help at all, The medical history review was completed after 30 days and resulted in the exclusion of almost everything from coverage. At that point I had already been charged for two months (pay attention to payment method, I didn't know/saw that once you sign up you are agreeing with the autopay) , and when I called to request the cancellation, I was told that I was going to be reimbursed only for the proportional period of the month. How can we be satisfied with an insurance that we don't know what will cover or not? the medical review wasn't reflecting my pet health conditions and vet reports, for example: Periodontal (dental) disease, they noted that it was not be covered unless my pet had an anesthetic dental cleaning performed, however during the visit to vet it was confirmed that my pet teeth was clean and not needing anything, so should I put my pet under anesthesia for something that he doesn't need? Disappointed.

Insurer: Embrace

By: Juliana

Verified June 04, 2026

Very helpful and informative.

Very helpful and informative. No long waiting for reimbursement

Insurer: Nationwide

By: Cassie Muniz manger

June 04, 2026

Very easy and comprehensive support!

Very easy and comprehensive support! Mallory was my service representative today and she was so pleasant and informative. I felt very confident in my plan and any changes I needed to make.

Insurer: Fetch

By: Kamryn Graham

Verified June 04, 2026

very quick easy and affordable

very quick easy and affordable

Insurer: MetLife

By: Daniel Anderavka

Verified June 04, 2026

I like the online experience

I like the online experience, I found the interface easy to use.

Insurer: Sonnet

By: Kenneth Vennard

Compare top pet insurance providers plans.