154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 25, 2025

Easy to process claims and quick…

Easy to process claims and quick response.

Insurer: Pets Best

By: Louanne M Romaneck

Verified September 25, 2025

Who response times on claims.

Who response times on claims.

Insurer: Pumpkin

By: Jake

Verified September 25, 2025

I am so thankful we have Pumpkin…

I am so thankful we have Pumpkin insurance for our puppy Golden Retriever. It seems like we are at the vet often for puppy-related things. There have been minor frustrations, but overall I am happy with Pumpkin, their reimbursement, and the generous coverage of many conditions. I will keep them for years to come.

Insurer: Pumpkin

By: Lauren

Verified September 25, 2025

Quick claims service.Thank you.

Quick claims service.Thank you.

Insurer: Pumpkin

By: Anthony

Verified September 25, 2025

Easy claim submission and quick…

Easy claim submission and quick turnaround. You can always count on Pumpkin to expedite your claim.

Insurer: Pumpkin

By: Julie Brayer

September 25, 2025

Claim process

Claims we're handled in a reasonable time. Covered expenses were paid, great experience with insurance coverage. Best decision I ever made with my pet.

Insurer: Pets Best

Veterinarian: Beltway Animal Hospital

By: Donna

Useful
September 25, 2025

Trusted company

Pets Best offers several levels of pet health coverage. I’ve been with them for over 5 years and couldn’t be more pleased with every claim and payout received. Pets Best is prompt in processing, liberal in coverage and reasonable in premiums and deductibles. I am so glad I am with them. They are trusted to make good decisions and give me peace of mind as my pet ages

Useful
September 25, 2025

Accident Insurance Helped My Old Friend

I downgraded to accident only coverage last year due to financial strain and I’m so glad I kept it! My dog is not a chewer and has never had tooth issues before. Well, he came up to me one day whimpering and I was shocked to find that one of his molars was broken nearly in half! When the vet put him under to remove it and clean the other teeth, they found two teeth that hadn't been broken by whatever trauma had occurred but instead were starting to rot and needed to come out before they made him sick. I knew Pets Best would cover the accidental tooth break so I didn't hesitate to bring him in for it. If I hadn't, I wouldn't have found out about the two bad teeth and he could have gotten really sick and miserable. Even though I paid for the dental cleaning and bad teeth myself, the fractured tooth was covered by Pets Best and took a huge amount of the financial burden off my shoulders. My dog has been my best friend for 12 years and not only was his painful broken tooth taken care of but being able to go in knowing the accident was covered helped me discover another unknown problem that is now resolved and giving him a much better quality of life in his remaining years. The claim was easy to file and I received my deposit in a few weeks. Highly recommend!

Insurer: Pets Best

Veterinarian: Brookside Veterinary Hospital

By: Katja

Useful
September 25, 2025

TOO LONG WAIT FOR REIMBURSEMENT

I have been using Pets Best for 7 years and have always been pleased with them until my recent claim. The communication in how my claim was going was processing was unsatisfactory. The time the claim took to be paid was unsatisfactory. The time it took their claims department to request medical records was unsatisfactory. However, I was eventually reimbursed.

Insurer: Pets Best

Veterinarian: North Alabama Animal Hospital

By: Patty

Useful
Verified September 25, 2025

Amazed at the efficiency by Spot in handling my two claims

This is my first experience submitting a claim for my dog, Teddy. I wasn't sure if Spot will cover most of my dog's medical bill because it was a good amount. Unfortunately, I had to take my dog to emergency twice which caused me to pay two separate bills. I was very pleased that Spot took and reviewed both my invoices and paid out a large percentage for both bills. I'm very appreciative and thankful, especially at a terrible time for my dog.

Insurer: Spot

By: Rick Wong

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