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Easy to submit a claim.
Easy to submit a claim. Text messages and emails regarding status of claim very helpful.
Insurer: Fetch Canada
By: CP
Fetch has not let us down!
Fetch has been a great investment for our German Shepherd mix. I would highly recommend starting with Fetch while your dog is at a young age. Thanks for all of the help thus far, and in the future!
Insurer: Fetch Canada
By: J mc
Customer service is always friendly and…
Customer service is always friendly and knowledgeable. Claims go through in a timely manner. My dog was recently diagnosed with diabetes and then he had to have to have cataract surgery due to going blind from the diabetes. He is only 6 years old. The entire Fetch time were there for every question with answers or referrals. Just hoping the renewal doesn't increase by an insane price.
Insurer: Fetch
By: Elliott
Easy to get on line
Easy to get on line, recommend from a friend
Insurer: Pumpkin
By: customer
Informative and friendly
People were very clear in presenting info. they transferred me to the folks best able to answer my questions. I felt like they were genuinely pleased to have us as clients.
Insurer: Trupanion
By: Stacey Ahner
Embrace gave me peace of mind
Embrace made taking my dog to the ER and specialist as stress free as it could be. It was great knowing that money wasn’t going to be making our medical decisions. Gatsby was able to get the treatment he needed and I was almost completely reimbursed! The Embrace app was simple and straightforward to use when submitting a claim and I was reimbursed before my credit card statement was due that month. Additionally, when I accidentally had the wrong address for where to send the reimbursement check, Customer Service was quick and efficient at helping me correct the issue.
Insurer: Embrace
By: Rachel
Easy to submit claims
Easy to submit claims and reimbursement comes quickly. Would recommend!
Insurer: Fetch
By: Tami Evnin
I got the support me and my dog needed
I have this insurance since they were Pet Plan, it had been amazing! I have a 11yo golden retriever with multiple skin masses, he had surgeries the last years and they had covered always. Last month we found a big lung tumor on him, that was cancer. :( I was devastated, he went to surgery, and all the tested, CT scans, x rays and surgery were not cheap at all. Fetch helped during the whole process approving all the procedures. I don't know what would have done to get that money in that short time. I am glad I've been paying the premium all this years. It has been expensive but It was worth it. They also respond in a good time. After you send all the documents of each procedure they send you the reimbursement in around a week. I was not so happy with the increases every year, they increased my premium a high% every year and without noticed. I know it might be due to the procedures and high risk of illness of my baby. However, at the end, is paying off. Highly recommended!
Insurer: Fetch
By: Daniela Ag
The person I spoke to on April 20th was very helpful and patient with and answered my questions about the insurance and the plans I signed up for. I feel bad I can’t remember her name.
I had a great experience because the lady I spoke to was easy to speak to and patient and understanding, she also didn’t get upset with me for repeating myself with my questions and clarifying the things we talked about concerning the insurance coverage.
Insurer: ASPCA
By: ANITA RASTOGI
Coverage and rates
Coverage and rates, website easy to use.
Insurer: Spot
By: Linda