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Mixed Results
I've had Trupanion for about 8 years, and they have been pretty good as far as coverage for most issues, like when my dog was diagnosed with cancer several years ago. I would have struggled to pay for his treatment without the coverage, but I was able to give him everything he needed. They have also paid for my other dog to go to rehabilitation therapy for years following a diagnosis of genetic arthritis on her knees. When she initially was diagnosed they tried to refuse the claim because she had a previous injury to her hip. i had to explain the difference between the hip joint and the knee joint, which should have been obvious, but once I did, they covered the costs. I do like the per condition deductible rather than having to pay an annual deductible. However, I was quite disappointed when she recently was attacked by a dog, resulting in a 3 night stay at the vet and over 40 sutures. Trupanion refused to pay because she had gotten attacked by another dog EIGHT years ago, and they feel this is a pre-existing condition. It is not a condition. It is an acute injury. So if your dog is somehow unlucky enough to be attacked more than once in their life, don't look for Trupanion to have your back. They said I should expect the other dog owner to pay, but this was a foster dog, so that just leaves me to pay out of pocket, and I feel like what is the point? I have 3 other pets on my plan that I haven't yet made claims for, and I'm looking at other insurance options that provide coverage. I feel as if they really have gone downhill since I first enrolled my pets with them. I own a dog business and used to refer my clients to them all the time, but now I tell them about my experiences and things they should look for when comparing companies and deciding which one to go with.
Insurer: Trupanion
By: Meg
Very easy to sign up and get started
Very easy to sign up and get started
Insurer: Spot
By: Trista Barbour
Petsbest rejected $650 claims because they considered cats' vomiting as pre-exiting condition
I am very disappointed with the Petsbest insurance and believe this is a scam. ALL cats vomit once in a while, which is normal behavior. My cat vomited 3 times in the morning, so we were worried and sent her to the vet and got $650 bills. My vet wrote "Patient vomit once in a while " on the medical record, hence Petsbest insurance determined this incident as a pre-existing condition and rejected the claims. Walk away with Petsbest insurance.
Insurer: Pets Best
By: Autumn
Healthy Paws - reliable and compassionate
I have been a Healthy Paws customer for 5 years. I am a customer for life based on my first experience with them back in 2018 - it was that positive! They are compassionate, easy to work with and charge a reasonable rate for coverage.
Insurer: Healthy Paws
By: Stephanie
Easy to enroll and love the Prevention…
Easy to enroll and love the Prevention Plan
Insurer: Spot
By: Cynthia Grout
Best Pet Insurance
I have had Healty Paws Pet Insurance for 8 years. In those eight year HP has come through every time that I had a claim. I am a very sceptical person so for me to indorse someone is rare. That why they are rated in the top two for pet insurance.
Insurer: Healthy Paws
By: john
Claim was handled exactly as policy…
Claim was handled exactly as policy stated! I incurred about $4500 in hospital and vet bills when Camino got sick, and was promptly reimbursed per the terms of my policy, with no picking over items on the invoices. Camino is well now, and I would highly recommend Fetch Pet Insurance!
Insurer: Fetch
By: chris dubasak
"Finally a Pet Insurance you can TRUST"
I have Met Life health insurance on my job and there was an opportunity through my job to get Pet Insurance. I am so glad that you offer pet insurance. I am extremely pleased with the ease of submitting claims and the reimbursement process for myself and my vet.
Pets Best is an Outstanding company
Pets Best has been incredible. They made the claim process so easy. All we had to do was upload the bill. Pets Best communicated with the vet and got all the medical records. They kept me apprised of the status of my claim with frequent emails. The contract we signed with them was easy to understand and they stood by everything they'd promised to deliver. It was an incredible experience and I highly recommend them.
Luna’s annual exam
This was my first invoice. It was easy.
Insurer: Embrace
By: Del Johnson