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email links not working
The link to add my vet info does not open. I responded to let you know, no word back. So that is why only 3 stars
Insurer: ASPCA
By: Katie
I was have been paying SpotPet…
I was have been paying SpotPet insurance for over five years. They’Bebe are partly to blame for the death of my dog she was sliced while I was on the phone with them they did not want to honor the contract. They found every excuse possible not to treat my dog causing her demise. I paid them $1000 of dollars over the years and now they refuse to pay reimburse me coming with all kind of loopholes in our coverage. They are prepared to find any excuse that doesn’t apply to your dogs ailments. I am starting a class action lawsuit against them. If you’ve been a victim of their scam, fraudulent and phony coverages. Please contact me at phone 857-258-7172
Insurer: Spot
By: Frantz Blass
Slow to pay out claim
I’ve been with Pets Plus Us since getting my Puppy. I have made very few claims in the past 12 years.They’re slow to reimburse. My vet doesn’t have their claim forms, hence I have to take the form home & apply for my reimbursement. They are always asking for more details from the vet, which is a delay tactic. Holding my payment longer than necessary. I would not recommend this Company.
Insurer: Pets Plus Us
By: Roz
Seamless Experience!
Every interaction has been seamless, claims, inquiries, etc. Would recommend.
Insurer: Figo
By: TM stewart
The claim process is efficient and easy!!
Pumpkin is much easier to work with than my own medical insurance! And if they need information, they are quick and helpful.
Insurer: Pumpkin
By: SyndiLou
No hassle
No hassle. Our bill was reimbursed promptly. Great service!!
Insurer: Pumpkin
By: Linda
We had an emergency Christmas evening…
We had an emergency Christmas evening when I returned home. The claim process, while it did take about a month, was easy and we were reimbursed what was expected with our coverage! Wont find me without pet insurance for our fur babies again!
Insurer: Pumpkin
By: customer
Every claim has some "problem" to drag…
Every claim has some "problem" to drag out the claims process. Tired of it
Insurer: Pets Best
By: Kathy Fornes
Quick response
Quick response, payment and resolution. Thank You
Insurer: Pumpkin
By: Michael Bruno