154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 10, 2023

Very helpful when doing a claim

Very helpful when doing a claim, and knowledgeable

Insurer: Figo

By: Elizabeth

Verified May 10, 2023

This company took more money than the …

This company took more money than the call center member told me on the phone! I'm going to call the call center again and complain about that.

Insurer: Trupanion

By: Agrippina Galletti

May 10, 2023

Coverage that cares

After needing emergency care for my cat, it was an easy process to submit claims and the communication was within a reasonable amount of time and the reimbursement was a huge help. Overall a great 1st time experience . I am pleased I have this insurance for my Fur baby !

Insurer: Pets Best

By: Kimberly Key

May 10, 2023

Excellent service

Received top-notch service from Trupanion after having to get emergency surgery for my baby cat who was insured with them. The claims process was super easy and I got instant approvals from them every time and everything stated in the policy was covered without issues. They dealt directly with my veterinary hospital to settle bills and I did not have to go through any reimbursement processes. I called them on the phone multiple times and got to speak with wonderful and helpful agents every time instantly, never spent a second on hold. I wish more companies were such a pleasure to deal with.

Insurer: Trupanion Canada

By: Tristan Gosselin-Hane

May 10, 2023

They seemed to make excuses everytime I…

They seemed to make excuses everytime I filed by saying Dog will have dog issues which aren't covered. These issues were treatments not "routine checkup." Do your research before making a bad choice with manypets.

Insurer: ManyPets

By: blah blinn

May 10, 2023

Trupanion was AMAZING

Trupanion was AMAZING! My dog had to have surgery and they covered what they promised!! Both the approval and funds were delivered very fast. Thank you!

Insurer: Trupanion

By: Glenn Mosconi

May 10, 2023

New Puppy

I haven’t made any claims. I just signed up for the Insurance.

Insurer: MetLife

Veterinarian: Spoon River Animal Clinic

By: Margot

Useful
May 10, 2023

flea and tick claim

I submitted a claim for flea and tick care. The claim was initially declined, however, after calling and inquiring I was reimbursed up to my policy limit. Considering this is a yearly claim for the same product, I was a bit surprised.

Insurer: Pets Best

By: Bruce Hamilton

May 10, 2023

PEACE OF MIND IS WORTH ITS WEIGHT IN GOLD

PETS BEST HAS GIVEN ME THE ASSURANCE AND SECURITY THAT MY PETS ARE GUARANTEED THE BEST CARE. WHETHER IT BE EMERGENCY SITUATIONS OR WELLNESS VISITS, PETS BEST HAS THEM COVERED. WITH THE GUARANTEE OF HAVING THE BEST COVERAGE, IT MAKES EMERGENCY DECISIONS MUCH EASIER BEING ABLE TO ELIMINATE THE FINANCIAL STRAIN AND FOCUS ON WHAT'S BEST FOR MY PETS HEALTH. ALSO WITH THE WELLNESS PLAN OPTIONS, IT MAKES IT MORE AFFORDABLE TO KEEP UP AND MAINTAIN THE YEARLY VET VISITS AND NECESSARY SHOTS AND PREVENTATIVE CARE. I'VE NOT ONCE HAD AN ISSUE WITH SUBMITTING A CLAIM AND/OR RECEIVING REIMBURSEMENT. I'M GRATEFUL AND THANKFUL FOR THIS LITTLE BIT OF PEACE FOR MY ANIMALS.

Insurer: Pets Best

By: Michelle O'Bryon

May 10, 2023

Above and Beyond Customer Service

Truly appreciate the representative, Denise, who went above and beyond in addressing my concern and getting things resolved, quickly and efficiently. Her high level of compassion and professionalism was a breath of fresh air.

Insurer: Fetch

By: R.D.

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