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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thank you so much
Thank you so much. Very Quick responses and understanding to my resent claim.
Insurer: Embrace
By: Lisa Jones
Figo won’t pay out anything
We have been having lung issues with our dog Winston and Figo hasn’t covered a cent. We’ve been extremely disappointed as this is truly the type of stuff we got insurance for.
Insurer: Figo
By: Paige
Honest
Honest, reliable and efficient...may be the best pet insurance company available. Always on top of issues with reasonable solutions.
Insurer: Embrace
By: Ronald
This is the first time I’ve had pet insurance
This is the first time I’ve had pet insurance so I was not sure about this company or how claims were to be done. There was some confusion on the paperwork needed, but I called customer service and was able to speak with a real person concerning what was needed. I spoke with three reps who were really good listeners, interested and concerned with my questions/issues, and communicated with the claims department on the mix-ups. They were top notch! Really cared about getting things right. The claims processing is 20-40 days, and even with all the paperwork issues the claims were paid within that timeframe. I might add this was a complicated claim as it involved an emergency hospital visit, two additional vets, and an orthopedic specialist vet. I’m happy I went with Best Pets and plan to continue. Thank you Best Pets!
Insurer: Pets Best
By: Susan Deming
Mr.
Excellent coverage, claims and customer service
Insurer: Nationwide
By: Warren
Good I like and I have a good experience
Good I like and I have a good experience
Insurer: ASPCA
By: Juana Castaneda
Pets Best has been a godsend
We have had two emergencies that each had complicated situations with multiple medical providers. Pets Best covered exactly as their contract promises and reimbursement was timely. They even apologized for being a little late.
Insurer: Pets Best
By: Kenny
Remington
Remington is our 5th Bernese Mountain Dog; pet insurance is value and piece of mind.
First Class Pet Insurance
Nationwide accepted ‘Wiley Jake’ for coverage prior to his 17th birthday after he completed a comprehensive physical exam. Several other insurers would not look at him at that age. He is covered under their injury/wellness package and had no pre-existing conditions.. Routine wellness checks for the first three years but age related issues developed during his 19th year including the need for some dental surgery. Nationwide requires documentation for each visit or claim which is expected. My total experience with the company has been extremely positive. They offer monthly or annual payment options, charge a $250 annual deductible and pay 90 percent of all accepted claims. Their claim submission process is seamless and website easy to navigate. They have never questioned a claim and normally provide payment within two to three weeks of claim submission. Their coverage has proved to be exactly as stated in the policy documents. I have found the company to be easy to work with and professional in all regards. Nationwide was recommended to me by others who have had similar experiences with the company. I find the company to be five star all around and give them my highest recommendation.
Losing a pet is horrible
Losing a pet is horrible - but fighting with your insurance company is a mess. We lost our 11 year old baby girl and Many Pets was quick to approve and pay all claims immediately. We have added our 2 younger dogs to the policy since.
Insurer: ManyPets
By: Dave F