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Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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After 3 years of pocketing my money, the one time my dogs need them, they bail out because my dog is 6years old
3 years of paying them, for my 3 dogs, I never filed a claim with them, because my dogs are mostly healthy they go to the vet twice a year and they are usually well. Then Rocky has an accident break his tooth and he has to have a procedure to relief pain and avoid infections. But he was denied because he is 6 years old, they only accepted like $400 of the $1300. I was furious how can someone deny him for the age, at only 6 years old. If instead of the insurance I saved that money in a savings account, I would have used only a 30% of it to cover 100% of the expense. So from now on I will do that, save it in to a doggy savings account for emergencies instead or hire a better insurance provider.
Insurer: Pets Best
By: Rolando
PetsBest - Will take your money, and cover nothing.
They’re quick to add everything to your 500$ yearly deductible, but as soon as you hit that and expect them to start paying, well, good luck getting a penny out of them. Will be canceling my policy.
Insurer: Pets Best
By: Alec
Great customer service!
I am a first time pet owner, worried about how I would pay for my pet’s expenses. I am also a new homeowner so I needed to find an insurance company that I aligned with. What I love about Lemonade is that they are super helpful and responsive to my questions, they also donate a portion of our payments to a charity of our choice. Their customer service representatives are extremely helpful and super nice. I also love that every time I have a question, they email me. I get anxiety from phone calls a lot so the fact that they can get all of my questions answered just by email has been super beneficial to me and less stress free on my part.
Insurer: Lemonade
By: Monica
Cat developed Cancer
My cat developed cancer. ASPCA verified that it wasn't a pre-existing condition with my vet, but then promptly processed my claims. Uploading receipts and filling out the online forms was simple to do. This is a great company and I'm so happy I decided to purchase.
Insurer: ASPCA
By: Linda Mac
Easy to submit claims
Easy to submit claims, explain my situations, and have them processed timely
Insurer: Spot
By: Cristina
You are the most reliable pet insurance.
You are the most reliable pet insurance. 100% of the time, your company has paid out exactly what is designated in my plan. I tell everyone you guys pay out like a green grocer to the mafia. No questions asked. Just slide over the money. Thank you! Taeler was also very helpful. She was a pleasure to speak with, and answered all my questions.
Insurer: Trupanion
By: Tanya
Very knowledgeable and helpful
Very knowledgeable and helpful
Insurer: Trupanion
By: Karen
Awesome service
Very fast processing
Insurer: Trupanion
By: Kathleen
Trupanion delivers in the clutch!
Unfortunately Iâve had to start filing claims for my 14 year old terrier due to liver issues but the claims process has been extremely easy and at 90% coverage, worth the unexpected expenses.
Insurer: Trupanion
By: Mario
Trupanion cut through all the paper work when my dog broke his leg.
Trupanion cut through all the paper work when my dog broke his leg. Very easy to apply for insurance coverage. Especially now that my dog needs surgery to remove a mass on his paw. I recommended the coverage to my nephews who just got puppies and neighbors.
Insurer: Trupanion
By: Ellen