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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Spot Pet Insurance
The process to file a claim is easy and quick. The website is very user friendly. Spot Insurance advises you as each step of the claim is completed. A complete breakdown of the items covered and those not covered is available on the website. I had my payment direct deposited into my checking account in less than one week after filing my claim.
Insurer: Spot
By: Bernadette Bright
Quick turnaround and very detailed…
Quick turnaround and very detailed benefit explanation.
Insurer: Pets Best
By: Lin Zhu
Amazing turnaround on reimbursement!
Amazing turnaround on reimbursement! Covered everything but the small deductible! I am so impressed and grateful!
Insurer: Pumpkin
By: Jennifer
Claim Filed
Filed. my first claim recently. It was easy and the Clsims Team responded quickly. Refund money was deposited into my account in less than a week!
Insurer: Pumpkin
By: DMB
Happy with Pets Best!
i am quite happy with Pet's Best, have it for my dog for many years. However, premium edges up every year but its not unlike any others. Overall service is great, usually works using the app seamlessly.
Insurer: Pets Best
By: S
I am grateful for the quick responses
I am grateful for the quick responses. We’ve had hiccups in the beginning on what is approved and what is not approved. It is a sticky situation with AI being the way to accept because if words annd billing are not perfect things get denied. Then it is very, very hard to get things corrected. Pretty much once it’s submitted and decisions made no changes will be made. No matter what the error is on record. I know now to always remind the billing submitting to not be general because of things are submitted general they get denied.
Insurer: Trupanion
By: Cyndy
Had some questions and spoke with…
Had some questions and spoke with Stephanie. She has been a customer service rep. with Prudent Pet since 2019! I just signed up my dog. Very happy!
Insurer: Prudent Pet
By: Kathleen Roberts
I really appreciate the fast turnaround…
I really appreciate the fast turnaround of the claim process. Submitting my claim was simple, and I received reimbursement much quicker than I expected. It gives me peace of mind knowing that my pet is covered and that the company handles claims so efficiently. Highly recommend!
Insurer: Pumpkin
By: Maria
The company is ALWAYS quick and…
The company is ALWAYS quick and courteous when it comes to my fur children. I enjoy working with them.
Insurer: Embrace
By: Kris
Very easy to file claims. Don't always agree.
"Every claim that we have filed has been paid except for 1. Our dog had a TPLO surgery on her L leg 5 years ago, pre PetsBest. Recently was limping on her R leg. XRAY was denied because she had pre-existing condition. Different leg. Different issue. Not paid though. "