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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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the most kind and helpful staff
The staff was wonderful! Very helpful and made everything easy to understand!
Insurer: Trupanion
By: serenity
Healthy Paws- Healthy Wallet and Healthier pets!!
Honestly, thank God for Healthy Paws. My cat went through a whole month of serious health scares- we thought we were gonna lose him! He spent almost two whole weeks in the hospital (which can be so expensive) and then needed a complex surgery done! Thankfully, Healthy Paws makes it very easy and user friendly to file claims and get in contact with a representative so that we didn’t have to worry even more during an extremely stressful time. They even offered a direct payment option for the surgery, which saved us from not making rent during this time. So thankful for all that they do, and they really care about your pets!
a little too much money for what you get
Hi There, Part of this is my fault. But I think you are too expensive for what I am getting. I'll know better next time.
Insurer: ManyPets
By: sam
First Time Purchase
I wanted to make sure my most important questions were answered before making a decision to purchase. Rebecca was extremely helpful, thoughtful and super nice.
Insurer: Prudent Pet
By: Arlene
I'm so grateful for having ManyPets for…
I'm so grateful for having ManyPets for our furry the staff is great and always do a excellent job with the claims I highly recommend many pets to anyone in need of pets insurance
Insurer: ManyPets
By: Hilda molina
Andrea was very helpful!
Andrea was very helpful!
Insurer: Prudent Pet
By: Courtney Sermone
ASPCA makes too many excuses to not pay claims
I submitted a claim April 18, and it’s May 23, and I still have not received my reimbursement check from ASPCA. I pay almost $100 per month to cover my pet, and the money is taken from my account each month without delay. I expect claims to be paid in a timely manner. ASPCA is not what it used to be. If they are not able to process claims in a timely manner, they need to hire more employees instead of making excuses for the delays. Avoid this company as they do not pay their claims in a timely manner.
Insurer: ASPCA
By: JENNINE
Healthy Paws is Incredible! Highly Recommend
We have been Healthy Paws customers for years. At every turn, Healthy Paws has provided convenient, dependable, and compassionate service (we received a hand signed card when our last dog passed away). Recently, one of our dogs had a serious illness that required emergency hospitalization. Those are always difficult moments for pet owners but knowing that we were covered by Healthy Paws allowed us to never question being able to provide the care our dog needed. Unsurprisingly, Healthy Paws covered everything according to our policy and issued payment quickly. We have recommended Healthy Paws to dozens of friends and family. We cannot thank Healthy Paws enough for the great coverage, service, and convenience. Keep up the great work and thank you again!
Insurer: Healthy Paws
By: Alex Nosnik
Excellent Claim Experience
I had a pet insurance plan with another carrier for 14 years and my experience is settling claims was probably a 3 or 4. That was because I sometimes need to resubmit the claim because the doctor's notes were not detailed enough or they needed additional information. Once that was done I did get paid. MetLife is so much easier to work with. Claims are processed in a reasonable period of time. The claims submission process is easy. Payment comes quickly. The one time I called to ask a question is was easy to get through to a representative. The summary of payments that are available is a helpful tool. I am glad that I have had MetLife for about 3 months for my 5 month old puppy.