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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best Bang for Buck
I have found compared to other companies that the rates are cheaper the coverage is better the payout is faster and that they work with gofetch as another option to pay.
Insurer: ASPCA
By: Sidney Andrado
very easy to submit claim online
very easy to submit claim online
Insurer: Embrace
By: Cynthia Dancel
I'm a new customer.
I'm a new customer. I've only been signed up for a week. I have an experience anything with the insurance yet.
Insurer: ASPCA
By: Don Smith
Easy sign up and reasonable prices.
Easy sign up and reasonable prices.
Insurer: Spot
By: Melissa Basadre
New addition
I recently added my new puppy to MetLife and as it was before very easy to enroll. Affordable and very easy to submit claims.
The customer service representative was very polite and accomodating.
The customer service representative was so helpful in answering my questions regarding claims. The only thing that changed was my first pet has better coverage than my second pet. They no longer carry the same coverage that I got for my first pet. That was a little disappointing but he still has good coverage but not as good as for my first pet.
Insurer: Nationwide
By: Susie Bigley
Left a message for a callback and…
Left a message for a callback and received response 👍
Insurer: Trupanion
By: customer
Very disappointed
My wife put our French bulldog on this insurance and they denied our claim to have his nose surgery because when he was 8 weeks old he had a runny nose which was white in color. Now that he is full grown he needs the surgery to breathe better. The vet said it would help him tremendously if he has the surgery but just because he has a runny nose at 8 weeks old they denied him.
Insurer: Spot
By: Roger Bates
Use a Different Company
I truly thought using Trupanion would be a benefit. I started their service when I got my pup at just six months old. My dogs now 2 1/2 and I had a claim that took them many months to approved. When they reviewed the claim they split my claim in half so they wouldn’t have to pay the full cost. I originally took my dog in for a bump on her heel and of course they did a biopsy, and sent it off. Then they said they wanted to remove it. When I submitted the claim they split my one claim into two, so they wouldn’t have to pay the first half because it was just a vet visit and then they only paid the little percentage of the second visit and removal after my deduction, my recommendation to you, is take your money and put it in a savings account for your pet, DO NOT use Trupanion, save yourself the stress.
Insurer: Trupanion
By: Elizabeth