210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had an excellent experience
I had an excellent experience. The process was very easy and takes only a few day to get an response and the payment.
Insurer: MetLife
By: Carolina Simon
Amanda was wonderful to work with
Amanda was wonderful to work with! The perfect personality for what she does. Upbeat, friendly, interested in both your needs and your pet. Could not have asked for more.
Insurer: Fetch
By: Nancy Cope
Prompt claim attention
Prompt claim attention, clarification (if need be) and repayment
Insurer: MetLife
By: Frank D
I had an excellent experience working Aileen…
I had an excellent experience working with Aileen at Fetch Pet Insurance. From start to finish, she was incredibly knowledgeable, patient, and genuinely caring—not just about the policy details, but about my pets as well. Aileen took the time to clearly explain all my coverage options, breaking everything down in a way that was easy to understand without feeling overwhelming. She answered every question I had (and I had a lot!) with confidence and honesty, making sure I felt completely comfortable with my decision. What really stood out was her responsiveness and attention to detail. She made the entire process smooth and stress-free, and I never felt like just another customer. It’s clear she truly cares about helping pet owners protect their furry family members. If you’re considering pet insurance, I highly recommend asking for Aileen—you’ll be in great hands!
Insurer: Fetch
By: Cathi Weaver
Feedback foe Spot
Very please with the last claim processes after our dog had allergy testing. They reimbursed a good portion which was a huge stress reliever and testing was necessary as our pup is allergic to many things. Have been disappointed however, with reimbursement for other things like preventive. Vets charge almost $60 now for a visit but spot only reimburses $20 so that really "isnt" 80% reimbursement as they claim it to be. Their turn around time on claims is pretty quick, usually within a week so happy there as well
Insurer: Spot
By: Nancy C
Seems Nice
Haven't used the service yet but the enrollment process was quick and simple. Easy to understand as well.
Insurer: MetLife
By: Beth
Fetch gave me piece of mind
Fetch gave me piece of mind. The whole claim process was easy and allowed me to focus on my puppy. After uploading my bills they reached out to my vet for supporting docs and kept me apprised of status. I'm glad I made the switch to Fetch pet insurance.
Insurer: Fetch
By: Sue
Easy and fast insurance
Easy and fast insurance
Insurer: Nationwide
By: customer
Confusing.
The coverage has apparently changed in the last 3 years. I tried to get same coverage for the new puppy as I have on the other 2. It looks completely different. I don’t understand the differences in the coverages so I just did the best I could. I may have to change it later.
Insurer: MetLife
By: kids dogs