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Great customer service
Insurer: Trupanion
By: Thomas
I have had great experiences with Trupanaion ever since I first signed up with my other dog Danny almost ten years ago.
I have had great experiences with Trupanaion, ever since I first signed up with my other dog, Danny, almost ten years ago. It's easy to submit a claim, or to have your veterinarian cooperate with Trupanion to have your claims paid directly to your vet (only paying your portion at checkout)! When I have questions Trupanion is always quick to answer the phone and help me find a solution. I recently signed up for a Trupanion plan with my certified guide dog and had a question about how vet services specific to the work she does are covered. Mindi, the customer service representative, put me on hold and got an answer for me immediately. Trupanion is a great company that is helpful and respectful to me as a customer, and is my partner in keeping my dogs healthy.
Insurer: Trupanion
By: Kristen
Easy enrollment
Quick and easy!
Insurer: Trupanion
By: Cherie
Coverage
Signing up was easy and convenient for me. I would definitely recommend this insurance to friends and family as I did a lot of research and the coverage for the premium quoted was definitely one of the best.
Insurer: Trupanion
By: Roxan
so far my experience has been simple informative and hoping if I need to use the insurance for Oliver it will be the same experience.
so far my experience has been simple, informative and hoping if I need to use the insurance for Oliver, it will be the same experience.
Insurer: Trupanion
By: Teresa
This is my first experience with pet insurance though I had a show kennel for decades.
This is my first experience with pet insurance, though I had a show kennel for decades. I decided to invest in it this time, and my puppy got cruciate ligament tears in both knees--may need surgery. Trupanion has been right there for us despite an initial misdiagnosis, a transfer of the dog to my breeder's vet (we are new here and do not know the veterinary landscape well), the new diagnosis, and the (hopefully) pre-op treatments. I couldnât be more pleased.
Insurer: Trupanion
By: Bette
Love Trupanion butâ¦â¦..
Took too long to process and had to ask a supervisor to intervene. I understand you were making some changes to your system but that should be your problem, not mine! Claims use to be paid much quicker. Given these are not new diagnoses they should go through flawlessly.
Insurer: Trupanion
By: Lynn
Trupanion has been the best
Trupanion has really worked for us. Every time I upload a claim I get a text response with updates. Would 100% recommend.
Insurer: Trupanion
By: Ana