154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 29, 2025

Karley

Spoke with Karley and my experience was amazing! She explained everything in a way it was easy to understand with anwsers to all my questions. Additionally provided guidance on which plan would be best for my pet. Wren is in great hands with this insurance coverage. Thank you Karley you are the best 🐶❤️

Insurer: Fetch Canada

By: Tracey Edwards

Verified September 29, 2025

The turnaround time between submitting…

The turnaround time between submitting documents and approval was impressive! Everything happened so quickly and we were reimbursed promptly. Thank you!!

Insurer: Pumpkin

By: Julie

Verified September 29, 2025

Spot is very quick to respond to claims

Spot is very quick to respond to claims

Insurer: Spot

By: Deann Kelsey

September 29, 2025

Embrace helps with everything when it comes to pets!

This company is easy to deal with they are very mindful of ur needs when it comes to ur pet! I recommend giving them a try!

Insurer: Embrace

By: Cynthia FrenchLewis

September 29, 2025

Cancelled Policy due to cost

I have been an Embrace customer for roughly 8 years. I counted myself a very satisfied client up until recently. About 4ish months ago added in my puppy, Milo. I had filed a claim for Milo because said dorky puppy ate a mushroom and got pretty sick. Long story short, emails were exchanged, the point of the emails were unclear until I called in and a very patient individual spoke to me in non-insurance speak and explained the issue. However, in my frustration prior to the call I went shopping for new insurance. After checking with a very large online dog community of dedicated sport dog enthusiasts I opted to investigate a couple of alternate insurance companies. Much to my surprise, I discovered I could get insurance with a higher reimbursement rate, no annual limit, a slightly higher deductible, and added in some routine care (spay, vaccination, etc) for less. Much less. I can cover all 3 dogs, ages 7, 2, and under 1 year, for about $40 less a month. In these rough economic times, customer loyalty is out the window. I'll take the extra $480/year in my pocket.

Insurer: Embrace

By: Sharon Gretch

Verified September 29, 2025

Two of my claims have been processing…

Two of my claims have been processing for around two months now. The first claim I had to resubmit because they forgot to reimburse me for my second transaction in the claim. Then I had to resubmit several documents several times for both claims.

Insurer: MetLife

By: customer

Verified September 29, 2025

Fantastic claims processing!

I can scarcely believe how fast Pumpkin processes and pays claims!

Insurer: Pumpkin

By: Donna K Becker

September 29, 2025

Insane renewal rates- 25% increase

The coverage looks good but after having this for only a year, we received a renewal for over 25% increase per month. My dog is very healthy and six years old. Never had to file a claim, but moving to just using a savings account versus shelling out $1289 a year in premiums and still handle a $1k deductible.

Insurer: Pumpkin

By: Justin Young

Verified September 29, 2025

All done in short time and easier to…

All done in short time and easier to use over internet.

Insurer: Fetch

By: Barbara

Verified September 29, 2025

Very efficient

Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.

Insurer: Pumpkin

By: Vesta J. Simonne

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