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Takes way to long to pay claims.
Takes way to long to pay claims.
Insurer: Pets Best
By: Sue Melancon-Klein
Claim
I took my dog to the vet, my claim got denied and it should be paid. It doesn't list with what's not covered.
Insurer: Pets Best
By: Christian
Not Happy With Coverage
I'm not happy with this coverage. Trupanion coverage was offered to me on my new rescue dogs first vet visit. First month free, no waiting period on claims. I put in 3 claims for almost $500 and received less that a $20 refund. The claim's process took almost 2 months. I included all paperwork and receipts needed. My claims were approved, however, I didn't receive any refunds for 2 claims, because there is a Per Condition/Illness Lifetime Deductible. I also found out that exam fees and such aren't covered. I wasn't informed about this type of deductible upfront. I had to search through all of the insurance documents lingo to find it. This insurance is also more expensive that others and there is also a $35 charge on your first months payment. I have a great insurance company for my other dog and I'm highly disappointed and could never reccomend this company.
Insurer: Trupanion
By: Karen
Like every other typical insurance…
Like every other typical insurance company, Embrace also finds reasons and excuses to not pay claims. Nothing surprising.
Insurer: Embrace
By: Anand
Best ever
My dogs have been insured with several different companies and Pets Best has been the best of all of them by far. It is easy to file a claim, they didn’t ask for his entire veterinary history, and they paid fairly quickly. Fenway and I are very pleased with Pets Best!
Excellent service - Easy to submit claims
Easy to submit claims, quick service, everything clearly explained
Insurer: Embrace
By: Stuart S
Good customer service
I was having trouble on the website so I called and promptly got to a knowledgable person who answered all my questions. Sign up was easy and the price was better than others.
Insurer: Spot
By: disatisfied customer
Very helpful and knowledgeable
Very helpful and knowledgeable
Insurer: Spot
By: Dynetta Washington
Best Pet Insurance Around
Getting pet insurance with Healthy Paws for our dog has been one of the best decisions we have made! We have never had any issues with submitting a claim and getting reimbursed for it (after deductible is met of course). I will admit, their rates compared to other pet insurance companies is not the lowest, but they are comparable, and that is OK because of the great benefits they provide! One of the best benefits of Healthy Paws is that they do not have a cap on maximum annual or lifetime payouts. Our dog has had two costly surgeries, and we have been reimbursed for a majority of the costs, based on the plan we have. In most cases, the only thing not covered was the vet exam fee, which is OK because that is noted as something not covered when you sign up. We will continue using Healthy Paws for as long as we own pets.
Insurer: Healthy Paws
By: Jerrad Kinsella