154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 07, 2023

Because I think having this insurance is such peace of mind!

Because I think having this insurance is such peace of mind!

Insurer: Trupanion Canada

By: Justine

Useful
Verified June 07, 2023

Because Jackie was very efficient and quick getting info I needed.

Because Jackie was very efficient and quick getting info I needed.. I had used Trupanion in the past. This time I bought 2 rescue dogs and they came with 6 week coverage from another company after speaking with Jackie and having Trupanion in the past, I knew my dogs would be best looked after by Trupanion so without hesitation I decided to go back to Trupanion knowing I would have another 30 day wait for illness coverage was worth it .. knowing Trupanion’s service from the past, I would be the best.. coverage for my new puppy

Insurer: Trupanion Canada

By: Joanne

Useful
Verified June 07, 2023

Professional and knowledgeable

Professional and knowledgeable

Insurer: Trupanion Canada

By: Jakub

Useful
June 06, 2023

Embrace not getting claims processed.

So far very unhappy. They appear to regularly not get the paperwork that is sent to them so they don't process claims. They have an upload portal for documents, that they never check. Hold times on the phone are 30+ minutes. So far it has been a nightmare. I would have expected better from someone USAA was promoting, but I guess competence is hard to come by. I guess I should have done more research and gone with a different company. I will be fixing that mistake.

Insurer: Embrace

By: Alex Aldrete

Verified June 06, 2023

I have only had one claim

I have only had one claim, but it was paid very quickly.

Insurer: Figo

By: Jay Kasdorf

Verified June 06, 2023

My only complaint is the length of time…

My only complaint is the length of time it takes to get money for a claim. It says the average time is now 26 days. I’m pleased so far with the reimbursement amounts. So far so good.

Insurer: ASPCA

By: Cindy Meadows

Verified June 06, 2023

The customer service worker was…

The customer service worker was friendly and knowledgeable.

Insurer: Trupanion

By: customer

June 06, 2023

One of the worst companies for…

One of the worst companies for processing claims. I submit my invoices with detailed listing of vaccines provided, date of service, and signature from the veterinarian. I provide detailed Amazon receipts for dental cleaning solution for my pets covered under their wellness plan. Yet, every-time I get the run around that they need to see when the item was shipped from Amazon, or that the receipt for the vaccination does not show a card was processed. How would the vet let me leave without charging me. Secondly the date of service, cost, and vaccine given with the vet signature was provided. A complete waste of time for them to try to not process claims!

Insurer: ManyPets

By: Andrew Lex

Verified June 06, 2023

Great Experience and Selections of Service

What made my experience great was finding insurance that covered health and dental. Most pet insurances don't cover dental. This option made it very convenient.

Insurer: ASPCA

By: Brenda Johnson

Verified June 06, 2023

Claims are handled quickly and…

Claims are handled quickly and efficiently. I really appreciate the fast turn-around for receiving payment.

Insurer: Embrace

By: Denage

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