154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,325 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 07, 2023

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed.

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed. It helped financially significantly. I called the phone line 5-6 times during the process and each time everyone was very considerate, kind, helpful, and seemed to care about Venture’s well being. They answered every single one of my questions until I understood everything. Outstanding service.

Insurer: Trupanion

By: Taryn

Useful
Verified June 07, 2023

Disappointed

I submitted my claims for my dog diesel back in the middle of April and am just now receiving a response. And to add to my frustration, his claims were denied claiming it was a preexisting condition! This is absurd. He had a totally separate eye problem than what he is currently experiencing and I do not agree with this at all. Extremely disappointed in this company

Insurer: Trupanion

By: Caprice

Useful
Verified June 07, 2023

It is how I feel

It is how I feel

Insurer: Trupanion

By: Cornelia

Useful
Verified June 07, 2023

I've been a customer for over 13 years!

I've been a customer for over 13 years! Your training department does a good job stressing to be polite and caring. Caring with a capitol C. Usually, a pet is sick when a customer is calling, so having a person who seems to really CARE makes you feel like you are not alone, during the frustration and agony of dealing with one's pets' illness. This visit with Jared was over closing my account with one of my dogs who passed away in a 6-dog tragedy in Salt Lake City from what the state thinks is blue algae poisoning. Efficiency is also what you do well. Your employees are trained well (that isn't the case in a whole lot of businesses in today's world)!

Insurer: Trupanion

By: Barbara

Useful
Verified June 07, 2023

Knowledgeable informative helpful.

Knowledgeable, informative, helpful.

Insurer: Trupanion

By: Sandi

Useful
Verified June 07, 2023

Nothing but good things to say

Other than a few issues with getting my invoices uploaded due to a change in software, I have no complaints about the processing of my claims. My dog was recently diagnosed with a very rare type of cancer and from the beginning of the diagnosis until his surgery, I have understood what would be covered, what would not be covered, and what my co-insurance would be.

Insurer: Trupanion

By: Elisa

Useful
Verified June 07, 2023

Other than it taking longer than usual I never have had a problem with Trupanion

Other than it taking longer than usual, I never have had a problem with Trupanion

Insurer: Trupanion

By: Gina

Useful
Verified June 07, 2023

Claim total below deductible.

Our dog, Tilton, developed an ear infection. The total treatment cost was well under the policy deductible. Even so, Trupanion kept a running total of costs, in the event that the costs eventually exceeded the deductible. Good job, and very pleased.

Insurer: Trupanion

By: Mark

Useful
Verified June 07, 2023

Great Pet Coverage

Sounded like great coverage and fair pricing

Insurer: Trupanion

By: Mary

Useful
Verified June 07, 2023

Great Customer Service

The representative was very polite , helpful. Answered my questions. Genuinely wanted to help.

Insurer: Trupanion

By: Yvonne

Useful

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