154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 29, 2025

They responded quickly to my questions

They responded quickly to my questions. They worked with the vet hospital to pre approve her surgery claim. It took off so much pressure at a time when we were Worried about our fur-baby’s broken leg. I am so thankful we used Trupanion to protect her.

Insurer: Trupanion

By: Joyce

September 29, 2025

Don’t bother

Don’t bother. They didn’t cover anything at all. Appealed it and only got a letter saying it wasn’t covered - including the general exam. Save your money for the vet bill instead of paying this no good insurance.

Insurer: ASPCA

By: Jen Whitney

September 29, 2025

Technology and Ships

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Insurer: Spot Canada

Veterinarian: Leonarddweni

By: LeonarddweniSN

Useful
September 29, 2025

Had to contact multiple times

When my pup contracted a respiratory infection, Figo dragged their feet and told me conflicting information. I kept getting emails that I did not have the required documentation yet when I would chat online with a representative I was told I did. The amount of documentation required was insane as well. I uploaded approximately eight different medical documents just for one single visit. I had to keep calling my Vet and asking for more documentation. at this point, my claim has not even been processed, and Figo gives a 10 day window to provide supporting documentation before closing the claim. I have one day left. I think they are trying to stall me until the window closes. do not recommend the monthly price they offered was too good to be true.

Insurer: Figo

Veterinarian: VCA Yorba Regional Animal Hospital

By: Kathryn

Useful
September 29, 2025

Smooth and Reliable Pet Insurance Experience

Filing a claim was quick and hassle-free, and the reimbursement was processed exactly as promised in the policy. It gave me peace of mind knowing I could count on the coverage when I needed it most.

Insurer: Pets Best

Veterinarian: Southeast Veterinary Neurology

By: Ida

Useful
September 29, 2025

It’s so easy to keep up with your…

It’s so easy to keep up with your insurance claims and invoices through their app. There’s no reason not to do it. If only Human insurance was so easy.

Insurer: Embrace

By: Tanya Gillette

Verified September 29, 2025

Fast reimbursement!

Fast reimbursement!

Insurer: Spot

By: Tammy Fazio

September 29, 2025

Pets Best…Best Pet Insurance company

Have insured our dogs with Pets Best for over five years. The entire experience has been exactly as hoped. Starting with choices on policy preferences and pricing. Onto claims submission and payment. In every case Pets Best is five stars. We are so glad to have made the decision to insure with Pets Best.

Insurer: Pets Best

By: Edward Majewski

September 29, 2025

INTENTIONAL FRAUDULENT REVIEW OF CLAIM

They used the fact that the vet did not see a foreign object in his paw, despite the fact there was a very large wound, it was infected, and they needed to clean it out and prescribe antibiotics, as an excuse to deny the claim. They said since nothing conclusive was found, they could not cover the claim. When I pointed out that the vet said it could have been a foreign object, the claims adjuster had no reponse other than to say the vet did not find anything conclusive. I asked what else could have caused a large wound and needed the care that it did. Again no response. I am filing a claim with the insurance commissioner against them. I would love to be able to file a lawsuit against the adjuster personally for fraud, but I'm not sure it is worth the trouble. I might do so just to prove a point. Horrible company.

Insurer: Embrace

By: BC Mentior

Verified September 29, 2025

Quick claims processing

My recent claim and others have been processed quickly. Love the wellness coverage.

Insurer: Pumpkin

By: Michelle

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