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It tookawhile to have my claimed reviewed.
It took,awhile to have my claimed reviewed.
Insurer: Trupanion Canada
By: Sheri
Excellent Service!
It was a scary time for us when our 8 y/o GSD developed gastric problems that led to rapid weight loss and dehydration. While the emergency veterinary clinic was able to quickly treat him and turn around the problem, the treatment was costly. Trupanion was there for us from the beginning with fast responses to quotes sent by the vet team and immediate and concise status reports to me regarding my claim. I was able to concentrate on making decisions regarding his treatment without financial distractions. That's why we bought this insurance for both our dogs in the first place and I am pleased to say we were completely happy in with that aspect of the experience. Thanks Trupanion.
Insurer: Trupanion Canada
By: Jerry
Because coat has gone up so much the past two years .
Because coat has gone up so much the past two years .
Insurer: Trupanion
By: Julianne
Chris was super friendly and very supportive!
Chris was super friendly and very supportive! All my questions were addressed professionally and with compassion.
Insurer: Trupanion
By: JULI
Insurance rate increase!
Claims experience is easy. Was not happy after submitting a claim that you almost doubled my monthly payment after having you for a number of years. I think thatâs really poor customer service.
Insurer: Trupanion
By: Elizabeth
Excellent customer service!
Excellent customer service!
Insurer: Trupanion
By: Laura
I don't have many friends who have a dog.
I don't have many friends who have a dog.
Insurer: Trupanion
By: Lois
Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .
Past 11+ years as a customer for my pets and the quality of service and satisfaction throughout these past 11+ yrs .. your support team is outstanding.
Insurer: Trupanion
By: Ron
Right the First Time
Telephone access to the right person was easy, done right the first time.
Insurer: Trupanion
By: Marcia
slow response for the first time
The last claims I submitted especially the one from 5/26/23 is not decisioned. More importantly, this is exactly the reason we have pet insurance! For the first time in the six years we have had your coverage, I am very disappointed.
Insurer: Trupanion
By: Nancy