219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Generally things go as expected.
Generally things go as expected. In the past, I had an experience in which I was the middle person between the vet and the company (claims department) which was difficult. I think if something needs clarification then you should go directly to the vet. Ignoring the above, most of your client associates are great. My most recent experience with Kayla was exemplary.
Insurer: Trupanion Canada
By: Alisa
Absolute nightmare
I have several pets with this company and experience nothing but headache, stress and frustration when trying to get claim processed. My vet provided written and computer printout of medical records that is required in order for first claim to be paid out. Everything he had I have submitted. Healthy paws came back and stated it is insufficient and they want sop notes. I have been back and forth with my vet and he stated that is how he writes his patients records, that is how he conduct his business and he has nothing else additional to give me. They refused to accept patients records from my vet in order to pay claim stating it is not detailed enough. I wish I stayed with my old insurance company. I would never recommend this company to pet owners.
Insurer: Healthy Paws
By: Valerie M
Easy and user friendly
Easy and user friendly. Great rates
Insurer: ManyPets
By: customer
Years ago we adopted sibling puppies
Years ago we adopted sibling puppies. When they were 4, the brother became suddenly ill and had internal bleeding. He was finally diagnosed with cancer and died a month later. It cost us $3,000 for ER vet and surgery to determine what was wrong with him. We were heartbroken to lose a pup that young. We would have bankrupted ourselves to save him but nothing could be done. We bought FIGO insurance for his sister. The next year, she had the equivalent of a torn ACL. The surgery and care cost $6,000. I expected pushback from the insurance on some technicality. THERE WAS NONE! I paid my $750 deductible and they paid the rest! It was a great experience and our pup is fine now. Our new puppy is covered by FIGO now too.
Insurer: Figo
By: Patti Moody
Insured 3 of our dogs.
We have been looking for a comprehensive dog insurance. After performing a market comparison we decided the best insurance including an additional wellness plan was provided by ManyPets. Therefore, we decided to insure 3 of our dogs with them for reasonable amount, it was easy, and customer friendly. We cannot comment if there is indeed a claim to file yet.
Insurer: ManyPets
By: I. Voellinger
Used your 24 hr "talk to a vet "…
Used your 24 hr "talk to a vet " hotline while travelling in April...great experience! So reassuring to have assistance in the middle of nowhere and in the middle of the night!
Insurer: Figo
By: Laura A Lloyd
Pets Best Claims Process
Easy to follow instructions to file a claim on their web site. Their responses were prompt and their explanation was understandable.
Insurer: Pets Best
By: Sue
Signed up for illness and accident and…
Signed up for illness and accident and also a wellness plan. Already have used the wellness plan. I wish when you sign a puppy up for the 1st year they gave you a little more on wellness. It’s not going to be enough to cover all the puppy shots. They did handle the claim within a few days. And I’m now waiting for what qualified to be deposited in my bank account which they said would take between 5 to 7 days. So far so good.
Insurer: ManyPets
By: Samantha Halfacre
I had Pets Best for many years for both…
I had Pets Best for many years for both my cats. As soon as I filed a claim for One of my sick cats, who did not make it, my rates for the remaining cat skyrocketed. I’m talking going from under one hundred dollars a month for 2 cats, to 179.00 a month for one cat. I found a new insurance at half the cost for the same dollar amount coverage. I will say they pay out the reimbursement quite fast. Had I only had one cat, this would have worked for me, but I can only assume my rate doubled for having so many claims on my cat that didn’t make it. If you have one pet this may work for you but if you start filing claims, lookout.
Insurer: Pets Best
By: Bentley Thompson
They take care of things quickly and…
They take care of things quickly and efficiently. And everyone I’ve spoken with has been kind and helpful. Very glad I signed up with PetsBest!
Insurer: Pets Best
By: Tori Karlek