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Wouldn’t choose again
Insured Tut as a puppy 5 years ago. When FIGO got a new underwriter it was like starting over with a new company. There was no customer appreciation. There’s never been a claim filed, not one. Cost rose from $218 to $360. Coverage & amounts have been seriously reduced. I was told “rates have increased because he’s older” He’s 5! He’s healthy! Unless he’s dead he will get older! I love my pet’s. Unfortunately I’m not liking figo
Insurer: Figo
By: Tut’s fan
Skeptical at first, but exceeded my expectations!
It took a bit to get connected which had me concerned. When I was connected to a veterinarian, I was super happy with the information provided. She was thorough with her responses and answered every question I had. It was nice that Pumpkin sends texts to let you know when you’ve been connected and the conversation afterwards so that I could go back and reread for any over the counter medications I needed and directions. Very please with the help I got at the price I got it!
Insurer: Pumpkin
By: Cosmo’s mom
Customer service
Customer service has been thee best.
Insurer: Spot
By: Ashley
This is just my experience
This is just my experience. Trupanion has not been very worth it. They have a deductible that you have to hit per incudent but don’t tell you that certain things don’t count towards that, so each time is a new deductible you have to hit. I have Pumkin for my other guy and it’s so much easier (and cheaper) to just hit the deductible for the year and not have to wait to hit this per incident nonsense. I would switch him off of it but he has a pre existing condition that wouldn’t be covered with anyone else now. So we’re stuck with Trupanion but I wouldn’t use them again or reccomend them to anyone.
Insurer: Trupanion
By: Brie Armstrong
Never got a card for proof of insurance
Never got a card for proof of insurance
Insurer: ASPCA
By: Brian Gines JR
Having insurance when my puppy ate a…
Having insurance when my puppy ate a squeaky toy was such a relief. Using the app to file the claim was super easy and the timely updates were awesome. Getting Embrace is one of the best decisions I made.
Insurer: Embrace
By: Veronica Gomez
We are new to dogs and dog insurance…
We are new to dogs and dog insurance but Trupanion is very straightforward and has excellent reps and customer service.
Insurer: Trupanion
By: James
Exceptional communication on my phone call with Liza.
Exceptional communication on my phone call with Liza. My claim was taking much longer to settle than normal and after talking with her I had my claim settled in a few days. She was pleasant and professional
Insurer: Trupanion
By: Dawn