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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I recently switched to Pumpkin Pet…
I recently switched to Pumpkin Pet Insurance after comparing their coverage my pet insurance carrier. Pumpkin covers so much more. The Customer Service Rep I spoke to from Pumpkin was pleasant, very helpful, but also professional.
Insurer: Pumpkin
By: Shirley Smith, Lanham, MD
Great customer service!
Great customer service, friendly, knowledgeable, and timely.thank you!
Insurer: Nationwide
By: Melissa Lundgren
Jeff was very kind and answered all my…
Jeff was very kind and answered all my questions.
Insurer: Trupanion
By: Lori Fechtmuller
I just bought it.
I have not used this Insurance yet.
Insurer: Pumpkin
By: Linda Brown
Easy process
Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.
Insurer: MetLife
By: Mary Anne
Superior Plan, easy to submit & receive reimbursement
Easy to use, plan covers everything!
Insurer: Embrace
By: Herb Taylor
Trupanion is simply THE BEST!!!
I have been with Trupanion since my dog came home 12 years ago. They have been consistently fantastic - whether for little or big things. If only human health insurance companies would learn from them... I am forever grateful to Trupanion!
Insurer: Trupanion
By: Sandra
My claim was processed immediately…
My claim was processed immediately although the direct deposit was not showing on my bank yet.
Insurer: Pets Best
By: Caesar Sacala
Easy submission of claims and attentive…
Easy submission of claims and attentive customer service.
Insurer: Embrace
By: Gene Meinen
The customer service is amazing
The customer service is amazing. Very knowledgeable and friendly representatives. The initial process with the first claim takes a little time but that's just because they're reviewing the animal's history for the first time. My claims were approved appropriately.
Insurer: Embrace
By: Ann Frank