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The person who helped me set up my…
The person who helped me set up my policy was very helpful and responsive. He explained everything thoroughly and answered all my questions.
Insurer: Trupanion
By: Teddie McCormick Petteway
long delays in getting re-imbursed
long delays in getting re-imbursed. this is the same thing that happened with my last claim. This is a real issue that will likely make me switch companies when renewals com around
Insurer: Pets Best
By: Roger Kasendorf
Ease of enrollment
The person I spoke with had great knowledge and made it so easy to add another pet to the insurance.
Insurer: Trupanion
By: Vicki G
Feeling Frenchie Fortunate
I'm so glad I researched and obtained insurance and setup my Frenchie with Metlife Pets the first week of receiving him into our family. Little did I know that this breed has more issues than others. Having the assurance of insurance is comforting. I do have to pay out of pocket and wait for reimbursement. Most times I receive payment in days, other times it takes a little longer. The main point is that I have been reimbursed for everything I have submitted so far. I plan to keep insurance for the rest of my Frenchie's life so I hope Metlife Pets keeps up their end of the bargain. Don't wait to sign up for insurance! Get it NOW! :-)
Insurer: MetLife
By: christine
Very straightforward with information
Very straightforward with information. This made it easy to have all my questions answered without scrolling through pages of information.
Insurer: Spot
By: Nancy Moia
Patience, Thorough and Accomodating
The customer service lady was patient, thorough and very accommodating. She answered all our questions and made sure we understood what the insurance covered, what it didn’t cover and helped us make the affordable choice for our two dogs.
Insurer: Pumpkin
By: Anne F
Deductible was far to high for a common…
Deductible was far to high for a common pet insurance. Reimbursement was lower than most other common pet insurance companies. And I only got spot for a non waiting period just to find out there is a waiting period.
Insurer: Spot
By: Cody Pittsley
I reacted to ad prompt
I reacted to ad prompt, I've had pet insurance before, & it was helpful. With a new pet, & young, it was an easy decision due to the high costs at Vetanarians.
Insurer: Spot
By: Paul B
Well done all the way.
Great, professional representatives. Very friendly and knowledgeable
Insurer: Trupanion
By: Bob L