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I have no trouble with claims Pumpkin…
I have no trouble with claims Pumpkin doing a great job
Insurer: Pumpkin
By: Josephine
80% increase with no claims
PetsBest just raised my insurance by 80% when I had no claims in over two years! This is outrageous, and may be related to the fact it was sold to another company last year, so we can expect more denied claims as they try to increase profits. If you have a claim, they will never pre-approve it. Their tactic is "submit and then we'll see", so if they deny it, you will have to spend thousands out of pocket. Only had one claim about three or four years ago, and this was very unnerving. This 80% increase from one year to the next is the last straw. I cannot trust they won't keep doing the same. As it tends to happen, their support team was of no help.
Insurer: Pets Best
By: Paul
Slow customer service, dishonest practices, deny legitimate claims. Avoid at all costs.
I am writing this review to warn other pet owners. We purchased a top-tier, unlimited-benefit plan from Pets Best, believing we were doing the responsible thing for our dog. When she needed a necessary $6,500 surgery, our claim was denied. The denial was based on a "pre-existing condition" from a minor, completely resolved skin issue that occurred in another country over two years (29 months) before our policy even started. We appealed, providing clear evidence that the two issues were unrelated. Most importantly, we submitted a formal letter from our board-certified veterinary surgeon who explicitly stated that the conditions were "clinically distinct" and that the new problem was triggered by environmental factors after our policy was in effect. Pets Best ignored the specialist's expert medical opinion and upheld their denial through two separate appeals. If you are looking for an insurance company that will stand by you, look elsewhere. Pets Best has shown that they will use any loophole in their policy to deny a legitimate claim, even when faced with overwhelming medical evidence to the contrary. They do not operate in good faith. We have since canceled our policy and strongly advise other pet owners to avoid this company.
Excellent
A very stressful time waiting for biopsy results was made tolerable by the quick & easy claim submission & subsequent reimbursement… Thank you!!
The graciousness of Embrace!
The graciousness of Embrace!
Insurer: Embrace
By: Renee Gentry
Easy and fast claim
Easy and fast claim
Insurer: Spot
By: Tiffaney Noland
Clear pricing and prompt claim reimbursement
The pricing is transparent to choose the level of coverage that fits your financial circumstances. Processing of claims is simple online, and the payment is prompt. I value pet insurance primarily for unexpected large expenses, such as my dog's recent foot surgery. It's nice to know the coverage is there when needed.
Insurer: Spot
By: Barbara Hendrix
I’ve been with this company for almost…14 years
I’ve been with this company for almost 14 years. Over that period The rates have gone up grammatically. The few times that I really needed this company to be there for me They failed miserable. They have more loopholes for not paying out and you could imagine and when they do pay out, it’s a small fraction. You will be so much better off putting half of the money in a bank over the years that you would payed them. And you will have more than enough to cover any emergency. They also drop you at 14 years. They make millions of this scam.
Insurer: Trupanion
By: Kirt Bell
I have had Embrace Pet insurance for my Miniature American Shepherd
I have had Embrace Pet insurance for my Miniature American Shepherd since he was 4 moths old. The claim process is easy through their mobile app or their website. If I have any questions I call their customer service and the people are always very helpful. They have walked me through the steps of submitting claims from online providers and phone consultations. I like that they have tiers of coverage that can fit any pet owners budget. The only thing I wish is that the premiums wouldn't continually go up as my guy gets older.
Insurer: Embrace
By: Laurie
Claim was processed immediately
Claim was processed immediately. Thankfully we had insurance or the bill would have been a financial burden.
Insurer: Trupanion
By: Christopher