154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 23, 2023

Sale man is very rude and not respect…

Sale man is very rude and not respect what customer saying. Extremely disappointed.

Insurer: Nationwide

By: Ha Nguyen

June 23, 2023

Claim Questions

Every time I call about claims questions, I always get the nicest customer service agents. Once they even re-submitted a claim for me and I got paid on it. My dog has 2 diseases, Addison’s Disease & Epilepsy. He would not be alive without the help of insurance to get diagnosis and receiving lifetime medications.

Insurer: Nationwide

By: Lorie

June 22, 2023

I could give no stars at all I would

I could give no stars at all I would! This is another EVIL CORPORATION that steals your money and pretends that they help you! I have been paying an arm and a leg on insurance and when I actually needed the help I had to wait 3 hours for a quote and when my vet finally received it, I learned that they actually don't cover anything! Keep your money in your pocket and stay away from the evil corporations like insurances and banks who do nothing but steal your money! GARBAGE! I will fight to get my money I wasted on you, back!

Insurer: Trupanion Canada

By: Marinela Catrinta

Verified June 22, 2023

Quick customer service

Quick customer service

Insurer: Trupanion

By: customer

June 22, 2023

Save your money

Horrible! Took claims forever to be processed and considered dental cleaning and skin allergy pre-existing. Apparently tartar on a dogs teeth is considered dental disease. No where in policy documents does it say allergies are consider pre-existing. Waste of money

Insurer: ASPCA

By: kelly

Verified June 22, 2023

Working with Embrace

Working with Embrace during a difficult time with my pet couldn't have been a better experience. The insurance you sign up for is what you get. Thanks for such a pleasant experience.

Insurer: Embrace

By: Woodford's Mom

Verified June 22, 2023

So far, so good!

I just started my dog on the food since he is such a picky eater and I was having trouble getting him to eat anything. He is still figuring out what he likes and doesn't. So far he likes the pork and the chicken, but he doesn't like the turkey and I haven't tried the beef since I haven't gotten him to eat beef in any other dog food I didn't order it. I will have to slow down on the frequency of the orders since he will only eat once a day I don't need it as often, but he is warming up to this food better than any other and I've noticed that he doesn't scratch as much as he used to from his allergies. So far, so good.

Insurer: Spot

By: SLJ

June 22, 2023

I wish I could give Embrace a zero…

I wish I could give Embrace a zero stars but I cannot. I have had Embrace for almost three years and that was three years too many. I filed a claim for my pups broken foot in July of 2021 and it is still pending. They need the pups first vet records (which were supplied with our current vets records) to show he had no bone issues. We received him at eight weeks and immediately went to the vet and got a clean bill of health. Embrace just doesn’t want to pay. DO NOT USE THIS COMPANY.

Insurer: Embrace

By: Quentin Collins

Verified June 22, 2023

The experience was amazing

The experience was amazing, she broke down every part of every plan, which allowed me to make an informed decision. She even took the time to do comparisons for me, so that I can pick the right plan for my puppy.

Insurer: Prudent Pet

By: Ms Howell

Verified June 22, 2023

Great coverage and professional…

Great coverage and professional employees

Insurer: Pumpkin

By: garry pilato

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