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My dog, Dooley
Well, it's hard to make a rating when I did it online without literally and service. But I rated 5 stars because of the easiness of flowing through the website. I enjoyed that for once.
Insurer: Spot
By: Audrey
They still won't process a claim I…
They still won't process a claim I have. My pet has had several physicals and yet they say they do not have a physical on record. Why do I bother carrying your insurance when you delay and put on hold any claims I submit? I'm tired of having to call and work this out with an agent. EC 0521-8050
Insurer: Embrace
By: Daniel Meeks
Trupanion provides EXCEPTIONAL payment and service
I have covered Tucker with Trupanion since he was less than six months old. This has been a true partnership with Trupanion always providing exceptional service - great electronic claim processing, fantastic information on the status of my claim, excellent payment, and thorough information on what payment was made and denied. I provide complete information on the claim to expedite processing. Based on my policy, there has always been excellent justification for all their decisions. As an example of their service, Tucker was seen at APEX Animal Hospital yesterday morning, and I submitted the electronic claim late last night. Early this morning, I received an email from Trupanion that my claim had been approved, providing an easily understandable Explanation of Benefits and notification that my payment was deposited. Wow! One cannot get better service! While I always received prompt service from Trupanion, this is a new record. Trupanion doesn't always process claims this quickly, but they are always very prompt. I am exceedingly happy with Trupanion's payment plan options, customer-friendly service, prompt and understandable payment, and overall demeanor. I would highly recommend Trupanion.
Was very profesional
Answered all my. Questions and was professional
Insurer: Trupanion
By: Joyce deal
The person who took my call was…
The person who took my call was knowledgeable and friendly. It was a very efficient call.
Insurer: Trupanion
By: Nancy M
Save your money
This company is a total rip off. They paid less than 15% of my vet bill for a sick visit. Save your money. Cheaper to pay your vet bill out of pocket.
Insurer: Trupanion
By: Shep
Healthy Paws is the absolute BEST pet…
Healthy Paws is the absolute BEST pet insurance hands down. My entire family uses them for their pets. They are easy to use and lightning quick with claims. Healthy Paws gives you peace of mind when emergencies come up with you pet. They are so far ahead of 5 stars that they should have a separate scale to measure them by. HIGHLY recommend them to anyone with a pet. Do not get caught in a position where finances determine the fate of your pet. This is as important as any other insurance you carry.
Insurer: Healthy Paws
By: Chris
Better no insurance than to go with PETS PLUS US
Sounds great, but when you really need them, they find some exclusionary clause, and then you're left with the vet bills anyways; plus the frustration and disappointment of your having gotten involved with PPU in the first place!. If you really want or need pet insurance, I strongly suggest you look elsewhere. And if you're a Costco member, done't be fooled into thinking you're getting a good deal through Costco, in fact you can usually find better pricing through other channels. Surprised Costco associates its brand with this provider.
Insurer: Pets Plus Us
By: Kelly
Great insurance
We’ve had MetLife for my dog since we adopted him. It’s a great insurance company. Unfortunately we’ve had to use it a few times; and man, am I thankful we have it. Submitting a claim is quick and easy. Customer service is great. Receiving reimbursement is quick. 10 out of 10 recommend.
Insurer: MetLife
By: Jessica