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So far I have received okay service
So far I have received okay service. I have not yet had to make an actual claim, which doesn't give me a frame of reference for my experience if that happens. Aside that, I appreciate having a plan that covers accidents/illnesses that are unpredictable, without charging an arm and a leg per pet. Still, with 3 pets on my policy who were recently ALL increased simply because we hit a year on the policy, that's a little annoying. Also, my policy was changed without my approval, to a $500 deductible covering 80%, instead of the better coverage I had prior, and I didn't appreciate having my coverage cut. I don't mind paying a fair price, but if annual increases are the norm it may be more cost efficient to go with an initially more expensive company that doesn't do that.
Insurer: ManyPets
By: Mystic Corgi
Easy
Claim was easy to submit and reimbursement issued fairly quickly.
Insurer: ASPCA
By: A J
Easy Quote
No pushy salesman. Just an easy online quote. Provided choices for my pet. Recommended by my vet.
Insurer: Trupanion
By: Gail King
Coverage was clear tu understand
Coverage was clear tu understand. Chat people very helpful. Have not used the wellness coverage yet but hope once we do it will be a great experince as well.
Insurer: Pumpkin
By: customer
It's worth a try....
As for now no comment and hopefully l will be satisfied and happy getting insurance for my dog. The application and process were easy. Thank you!
Insurer: Prudent Pet
By: Isabelita Peek
Easy sign up!
I have not used the insurance yet but the sign up was so easy. I got recommendations on best pet insurance and went to the web site to check it out. It was amazing. They give you the options and you decide what works for you. Prices are very reasonable. If filling a claim is half as easy as the sign up it’s the best.
Insurer: Spot
By: Marcia C.
PetsBest is the BEST
PetsBest is the BEST! Submitting claims are so easy in the app and payment is super quick. Highly recommend them.
Insurer: Pets Best
By: Paula Pelletier
Excellent service!
Excellent service!! Just when my pet needed the most, Trupanion steps in and saved me
Insurer: Trupanion
By: Villy Velez
Frustrating
Every time I try to file a claim it just spins and never sends. Finding some one to help is impossible. May end up ending my dogs insurance with them. Super frustrating.
Insurer: Spot
By: Valerie Jacques
Pre-existing scam - now resolved
Feeling completely scammed by Fetch right now. Our puppy had giardia when we adopted her from a rescue - before we had insurance. We got her treated and lab work confirmed it was resolved. Last week she was vomiting and the vet suspected an obstruction. Ordered x-rays which I felt confident approving because I thought I had insurance. Fetch just denied my claim because our dog had vomited in the last year. The two incidents having nothing to do with each other. I wish I was kidding. Vomiting in dogs happens all the time for so many possible reasons and is not a "condition". I'm going to find a better company who knows the actual definition of pre-existing condition. Updated: this is now resolved thanks to advocacy from my vet. If you're denied by Fetch, I recommend asking your vet to help. Not a great experience, but I did get reimbursed.
Insurer: Fetch Canada
By: Ben